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C_the_S's avatar
C_the_S
Bronze Contributor
Apr 20, 2023

Missing Service Incident MO544165

We have an issue in our tenant with Microsoft Web Apps. There was the incident OO544150 that covered it. Now that incident, and Twitter, says to reference incident MO544165 instead for updates. The problem is, MO544165 is NOT showing up in the Admin Center Service Health and I see no search feature.

How do I find out the status for it????

  • C_the_S's avatar
    C_the_S
    Bronze Contributor

    C_the_S 

    I had to report the Issue a couple times but it's now in my list of issues.

     

    Would, be nice if there was a Search feature where I could find any service incident! Hint Hint!

    • packtech2023's avatar
      packtech2023
      Copper Contributor
      I have never had to report an issue before, seems like you know how to do it, can you point me in the right direction? This is the first time any of the tenants I manage have been affected by any outage or disruption
      • C_the_S's avatar
        C_the_S
        Bronze Contributor

        packtech2023 

        On the Service Health page, click Report An Issue. I honestly don't know if doing that 2 times got the item to appear in my list or if it did naturally, but that's what I did.

    • C_the_S's avatar
      C_the_S
      Bronze Contributor

      JorgeAponte2023 

      I couldn't say why it went away for you. It was never there for me, I had to ask for it to show up.

    • itspizza's avatar
      itspizza
      Copper Contributor
      Having the same issue seeing multiple service alerts - OO544150, marked as "false positive," and OO543465, marked as "service restored"- which seem similar to and/or directly mention original alert MO544165, which is not listed in the service health section of the admin center.

      Interestingly, the "service restored" error shows up as having been resolved yesterday but is the only one I see which mentions the "New to Microsoft 365? This is your Microsoft 365 homepage" banner displayed on office.com which is persistent today for some of our users.
      • C_the_S's avatar
        C_the_S
        Bronze Contributor

        itspizza 

        Currently MO544165 that there was some update they applied this past Monday that is likely the cause of the issue. They are rolling back in the hopes things will get back to normal.

        I'm not holding my breath.

  • Korryv's avatar
    Korryv
    Copper Contributor
    Need help switching sheets with code using a drop-down menu to switch sheets depending on condition

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