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C_the_S's avatar
C_the_S
Bronze Contributor
Apr 20, 2023

Missing Service Incident MO544165

We have an issue in our tenant with Microsoft Web Apps. There was the incident OO544150 that covered it. Now that incident, and Twitter, says to reference incident MO544165 instead for updates. The p...
microsoft 365 admin center
JorgeAponte2023's avatar
JorgeAponte2023
Copper Contributor
Apr 20, 2023

C_the_S 

I was able to get a screenshot when click view details but not able to acces it anymore.

 

 

  • itspizza's avatar
    itspizza
    Copper Contributor
    Apr 20, 2023
    Having the same issue seeing multiple service alerts - OO544150, marked as "false positive," and OO543465, marked as "service restored"- which seem similar to and/or directly mention original alert MO544165, which is not listed in the service health section of the admin center.

    Interestingly, the "service restored" error shows up as having been resolved yesterday but is the only one I see which mentions the "New to Microsoft 365? This is your Microsoft 365 homepage" banner displayed on office.com which is persistent today for some of our users.
    • C_the_S's avatar
      C_the_S
      Bronze Contributor
      Apr 20, 2023

      itspizza 

      Currently MO544165 that there was some update they applied this past Monday that is likely the cause of the issue. They are rolling back in the hopes things will get back to normal.

      I'm not holding my breath.

      • Korryv's avatar
        Korryv
        Copper Contributor
        Apr 20, 2023

        C_the_S 

        Yeah, hopefully it works after the update. We shall see

  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    Apr 20, 2023

    JorgeAponte2023 

    I couldn't say why it went away for you. It was never there for me, I had to ask for it to show up.

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