Forum Discussion
microc1
Feb 07, 2020Copper Contributor
All users receive "Your organization needs more information to keep your account secure" when logon
All users receive "Your organization needs more information to keep your account secure" when logon o365 web portal. Users can select "skip for now (XX days until is required)" but it will finally ...
- Feb 11, 2020
Thank you for the hint.
Finally solved by:
Azure Active Directory > Properties
Manage security defaults
set Enable security defaults to No
nick242
May 27, 2023Copper Contributor
The issue persists for me. I have self serve password rest on. the security defaults are off, there is no conditional access policy. I have cleared out all cache on browser along with site info. The look is still there. I can do it until my heart is content. I have reviewed the users logs and it keeps saying it will send the user the info to check upon next login. It continues to loop and the user cannot log in. Please assist on a resolution.
Thank you!
Thank you!
- Thomo_ausMay 29, 2023Copper Contributor
nick242 for me the only way I found out was to disable self service password resets. Have bot identified what it is within that setting causing me the issue (loop).
- qbees_RainerAug 07, 2023Copper ContributorWe had a similar problem for technical users, prompting for setting mail or phone verification.
Our solution was to set "self service password resets" only for human accounts, which we handled by creating a specific group.
Thanks Thomo