01-04-2017 04:25 AM
01-04-2017 04:25 AM
Until the end of 2016 our tenant had "Focused Inbox" activated. But since a couple of days, we're missing the separation of "Important" and "Other". When we can see all our messages in our Inbox-folder in Outlook 2016, we don't see these messages in OWA. What has changed?
01-04-2017 05:13 PM - edited 01-04-2017 05:16 PM
I've got the exact same issue.
Focused inbox shows on my Outlook on iOS but no matter which browser I use on which computer (I've tried many, cleared caches etc) all I have is 'Inbox'.
And now all of a sudden I can access the clutter settings again - these settings were gone once Focused inbox arrived.
This is very concerning.
01-04-2017 10:40 PM
Do you also see an folder "Archived" in your mailbox? This folder appeared today. Who knows more about this?
01-05-2017 02:06 AM
01-05-2017 03:10 AM
01-05-2017 08:37 PM
Okay I did this:
Get-FocusedInbox -Identity <mailbox>
And it was set to false. How on earth could this happen when I had been using it for at least 2 months at the end of 2016?
I've set it it true now... how long should it take to start working again after that?
01-06-2017 02:21 AM
01-06-2017 07:51 AM
I also did the same stuff:
- using the powershell commands
- disable/enable clutter
But nothing has changed. It is very strange that this "Focused Inbox" feature is also disappeared at some other tenants.
01-06-2017 05:48 PM
Yes, I'e done the powershell commands yesterday and focused inbox is enabled on accounts an the whole company.
I can see focused inbox on iOS Outlook
I can see all the inbox emails in Outlook 2016
I cannot see the 'Other' emails in my inbox in OWA, in any browser.
Interetestingly in OWA I can find emails from the 'Other' folder when I search for one that I know is in Outlook 2016, and it says it's in 'Inbox' but when I go out of search back to the Inbox, the emails are not visible.
01-09-2017 06:01 AM
01-09-2017 09:35 PM
No luck for me yet. It's annoying having to open Outlook 2016 just to see emails that are in the 'other' folder because they are hidden from view in OWA.
I have Outlook 2016 installed, but don't really use it... I live in OWA.
01-11-2017 04:01 AM
01-11-2017 04:10 AM
@Victor Ungureanu I have tried multiple browsers on multiple systems. The same thing happens. I can only see emails that would normally be in the 'Other' folder if I look in the Inbox in Outlook 2016.
Oddly, my iPhone and iPad using Outlook iOS (latest version as of Jan 10/2017) still displays 'Focused' and 'Other', with emails being separated into both as expected.
It's just OWA that is not working, because Outlook 2016 does not have the Focus feature yet.
Everything was working fine for the 6-8 weeks I had Focused Inbox when I was prompted to opt-in to it. I go away for 2 weeks over Christmas, where it was on my phone the whole time, I login to OWA and bang... gone!
01-11-2017 04:18 AM
01-26-2017 01:36 AM
06-06-2017 01:44 AM
Make sure you comply with the requirements listed here:
Most likely you don't have Modern Authentication enabled for Exchange.
06-06-2017 03:23 AM
I am on 1705 Microsoft Channel
Can I check if Modern Authentication is enabled if I am not an office 365 admin?
I get the below error.
Get-OrganizationConfig : The term 'Get-OrganizationConfig' is not recognized as the name of a cmdlet, function, script
file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct
and try again.