Forum Discussion
DevOpsMaverick
Jun 04, 2019Brass Contributor
Managing Voice Mail Options for A Shared Mailbox
Is there a way to allow users with Full Mailbox Access to a shared mailbox which has Unified Messaging enabled to manage the "Voice Mail / Call Answering Rules etc" options section in OWA?
They can manage their own just fine, but not for a shared mailbox ...
I know we can use PowerShell / EWS etc. but not found a way to allow via the web interface yet,
If he has Full Access, he should be able to open the shared mailbox directly in OWA and access all the options: https://outlook.office.com/owa/shared@domain.com/?path=/options/mail
- DevOpsMaverickBrass ContributorThanks Vasil,
That was my thoughts exactly ... but unfortunately the "Voice Mail" section is missing,
Neither account has a different OWA Policy to one another,
This isnt just for Shared Mailboxes, any other User mailbox which has UM enabled and I or someone else has FMA rights to cannot see the "Voice Mail" section in OptionsWell bummer, I don't have UM enabled in my test tenant to play with this. What if you try the direct links, such as https://outlook.office.com/owa/?path=/options/callanswering