Forum Discussion
Managing Voice Mail Options for A Shared Mailbox
That was my thoughts exactly ... but unfortunately the "Voice Mail" section is missing,
Neither account has a different OWA Policy to one another,
This isnt just for Shared Mailboxes, any other User mailbox which has UM enabled and I or someone else has FMA rights to cannot see the "Voice Mail" section in Options
Well bummer, I don't have UM enabled in my test tenant to play with this. What if you try the direct links, such as https://outlook.office.com/owa/?path=/options/callanswering
Indeed ...
Same thing when using the direct links, it actually just takes you to the root of General because Voice Mail isnt present
As you can see not all "General" options are available when viewing the Options of a mailbox you have Full Mailbox Access to ...
Delegate OptionsMy Options
I'm guessing the "General" options have a lot of "My" settings that only can be called when logged in as the user ...
Yeah I did enable it in my tenant, but no luck getting to the settings so far. I'm not that experienced with UM anyway, so maybe open a support case to get an answer from MS?