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regmikewall's avatar
regmikewall
Copper Contributor
Jan 21, 2019

Threaded comments

I have an iPad running Excel 2.21 and an iMac running Excel 16.16.6, this weekend after updating to 2.21, when I put a new comment or added to a comment in a cell in Excel 2.21 on my iPad, when I sen...
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Kerry9753's avatar
Kerry9753
Copper Contributor
Apr 22, 2022

IngeborgHawighorst 

 

Can you assist? I'm getting the error "Your version of Excel allows you to read this threaded comment; however, any edits to it will get removed if the file is opened in a newer version of Excel." but I pay the yearly subscription and everything is up to date...

SergeiBaklan's avatar
SergeiBaklan
Diamond Contributor
Apr 22, 2022

Kerry9753 

Such message appears if open file in older version of Excel on on another platform (Google Sheets, ubuntu, etc).

If file was opened in previous version, e.g. in Excel 2016, and open it again, such message shall disappear. At least, as I remember, it was before, didn't test now. If open in Excel after Goggle Sheet message is kept and comments are broken.

 

Not sure if other reasons exist.

  • Kerry9753's avatar
    Kerry9753
    Copper Contributor
    Apr 23, 2022

    SergeiBaklan,

     

    This message appears on the desktop version on my laptop, the web version and even on the cloud version on my phone. I've tried uninstalling and reinstalling and that proved futile. The message in your second image still appears.

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