EXCEL 2013 opening blank spreadsheets

[lucassantosrefra]

EXCEL 2013 OPENING BLANK SPREADSHEETS

Hello everyone,

Is anyone experiencing issues with Office 2013?

It seems that after a recent Windows update, Excel from the Office 2013 package is opening blank spreadsheets.

I've seen that there are some procedures that involve changing a Windows registry key.

Excel starts to open again, but spreadsheets containing Macros, VBA, and similar elements still won't open.

This is happening at the company where I work, and many users are reporting it. It appears to be a Microsoft update for Windows.

Does anyone have a solution?

It's directly affecting the company's productivity!

[#2]

@lucassantosrefra 

Automatically open a specific workbook or template when you start Excel

Here are some steps you can take to try and resolve this problem (for more solution approaches klick on the upper link):

1. Check for Excel Add-ins:
• Sometimes, Excel add-ins can cause conflicts and lead to blank spreadsheet issues. Disable any Excel add-ins and then try opening Excel again.
2. Run Excel in Safe Mode:
• Running Excel in Safe Mode can help diagnose and resolve issues caused by add-ins or extensions. To do this, press Win + R, type excel /safe, and press Enter. If Excel opens without any issues, it is likely that an add-in or extension is causing the problem.
3. Update Excel:
• Ensure that Excel 2013 is fully updated with the latest service packs and updates. Microsoft regularly releases updates that can address compatibility issues.
4. Repair Office Installation:
• Run the Office Repair tool to repair your Office 2013 installation. To do this:
• Open the Control Panel.
• Go to "Programs" > "Programs and Features."
• Find Microsoft Office 2013 in the list, right-click it, and choose "Change."
• Select "Repair" and follow the on-screen instructions.
5. Windows Update Rollback:
• If the issue started after a recent Windows update, you might consider rolling back the Windows update to see if that resolves the problem. To do this:
• Go to "Settings" > "Update & Security" > "Windows Update."
• Click on "View update history" > "Uninstall updates."
• Locate the recent Windows update that may have caused the issue and uninstall it.
6. Registry Key Modification (Advanced):
• If none of the above steps work, you might need to modify a Windows registry key as you mentioned in your question. However, modifying the registry should be done with caution, and it is recommended to consult with your IT department or a professional before proceeding.

Please note that Office 2013 is no longer in mainstream support, and Microsoft's focus has shifted to newer versions of Office. Upgrading to a more recent version of Office might provide a more stable and supported solution in the long run. The text and steps were edited with the help of AI.

My answers are voluntary and without guarantee!

Hope this will help you.

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[#3]

@lucassantosrefra 

This is a major headache for me as all Office 2013 users are impacted. It not only impacts Excel but also Outlook. You can open excel files by opening Excel file directly from excel or by dragging a file into an open session of excel. I think the only option is a rollback of the windows update. Tried fixing the file associations but that did not help. Repair Office Installation (online) will fix outlook but does not fix Excel

@NikolinoDE  I think there is a big difference between not supporting and breaking the product via a windows update.

[#4]

Anyone who argues in order to teach will never understand the other person.
Stefan Fleischer (*1938)

[#5]

@lucassantosrefra 

We are experiencing the exact same issue. 

Could you tell more about the registry key fix? 

Edit: I am currently rolling back to the Office July update as the September update seems to have caused the issue, 

Disable Office updates ( File > More > Account > Update Options > Disable Updates)  and then run this command in an elevated prompt: 

"C:\Program Files\Microsoft Office 15\ClientX64\officec2rclient.exe" /update user updatetoversion=15.0.5571.1000

[#6]

@lucassantosrefra 

There is lots of discussion of this issue on 

https://learn.microsoft.com/en-us/answers/questions/1372446/office-the-operating-system-is-not-prese...

That should be helpful

[#7]

@lucassantosrefra 

You need to disable the auto update function in office and downgrade it to a lower version with this command:
For Office 2013 32bit

"%programfiles%\Microsoft Office 15\ClientX86\officec2rclient.exe" /update user updatetoversion=15.0.5571.1000

For Office 2013 64bit

"%programfiles%\Microsoft Office 15\ClientX64\officec2rclient.exe" /update user updatetoversion=15.0.5571.1000

[#8]

THANK YOU SO MUCH! This solved the issue completely. Bless you man.

[#9]

@HD1109  Thanks, that helped