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Issues with FSLogix Profiles
Hey guys we have a AVD environment with Windows 11 23h2 Multiuser session host's in a pooled Hostpool configured. The users are connecting via ThinClients with IgelOS and the AVD Client to the AVD Desktop. We have hybrid joined session host's which worked just fine till the 12th of December. We discovered that from different locations where the users are connected the have some issues with the FSLogix Profiles. It seems that the client lost connection to the session host when using short path with udp. then the users are trying to reconnect and get a temporary profile. There was no change currently. We were able to solve the issue with just create new session host with Hydra and remove the old ones. But the issue is getting back of course. In the logs in Azure I see the error: ShortpathTransportNetworkDrop The session host lost connection to the client because of an unexpected network error in the Shortpath transport. Check your network quality and configurations, then try again. Does anybody have similar issues or know what could cause that? I checked with our Network Team and they don't see any issues on their side. Many thanks for any feedback Best regards, MarcPassword expired for Hybrid Users
Hey guys we have a AVD environment configured with hybrid users working on windows 11 23h2 multiuser session host's in a pooled session host. As access devices we use either Thinclients with IgelOS and the AVD Client or Windows 11 Notebooks with the Windows App installed on it. The users passwords are expire every 3 months. I see in the Azure Log Analytics Log some errors with expired passwords. We have Password Writeback enabled on the Entra ID Connect Server. Is there a way to present the user let's say 14 days ahead that the password is going to expire soon? Many thanks for your feedback Best regards, Marc
OneDrive Sync Issue
Hello, We have set up AVD in our Azure environment. Most applications work well. However, we've been experiencing a OneDrive sync issue for a long time. From time to time, users cannot sign in to OneDrive. It keeps spinning the sign in the window. Sometimes, it gets stuck at the sync level. We tried to get Microsoft support to fix this issue, but we could not figure out the exact problem. Please let me know if you have experienced this and how you fixed the issue.
ShortpathTransportNetworkDrop (68)
We have a Server 2016 Host Pool which gets flooded with errors in the Insights Portal: "ShortpathTransportNetworkDrop (68)The session host lost connection to the client because of an unexpected network error in the Shortpath transport. Check your network quality and configurations, then try again" Guidance on Shortpath over Public networks has been followed and have excluded the higher UDP range from Firewall inspection but still getting these errors. We not using TURN but we are using STUN. As TURN is still in Preview. Trying to get user feedback but doesnt seem to match up to the errors. Anyone else got this? We disabled UDP and put the traffic over TCP and users reported latency. Network team cannot see an issue from the users locations or within the Azure space. A FortiGate is being used as a NAT gateway in Azure. Does anyone else get these errors? I am suspecting these errors are actually normal for a deployment when using Shortpath as TCP obviously uses Resets and gives better information to what is happening, where as UDP it doesn't.
AVD Logins get stuck in loop
We have been suffering intermittent AVD Auth/Login issues to multiple Host Pools for multiple users - the login gets stuck andjust loops continually between the Authentication "Just a moment" screen, and then initiating/configuring/securing remote connection dialog box. It occurs on a per user basis (others can login to the same VM's perfectly fine) and it seems to be related to Entra MFA (we have a conditional access policy to enforce MFA for users when not on Corp. network). We use EntraID joined AVD Session Hosts (not attached to Corp. network) and the remote user end-points are hybrid Domain joined (can be connected to Corp. network, offsite direct to Internet, or offsite with FortiClient VPN to Corp.network). This issue does not seem to affect users who wholly work offsite (and always hit the conditional access policy for MFA?). But, it does affect our users who access the AVD System from both onsite and offsite. It happened to me yesterday when I was onsite (so I was not being prompted for MFA), so I disconnected from the Corp. network and connected via my Mobile Phone Hotspot (to force MFA prompt) - and the login ran through fine, and when I then connected back to the Corp network, I could login fine. What confuses me, is that being onsite on the Corp. network should not require an MFA, so why does disconnecting from the Corp. network and forcing the MFA prompt fix the issue - MFA should not come into things when accessing from onsite, surely? One thing comes to mind - that MFA uses a 90 day token so you don't get prompted all the time, I wonder if this token has expired (and hence is not renewed as you are logging in from onsite with no requirement for MFA), and that this expired MFA token is preventing the login until it is forcibly renewed by performing and MFA login? It also seems to be specific to a session host - whilst I get the login loop trying to login to one AVD Host Pool/Session Host, I can login perfectly fine to others. So, does the Session Host cache the MFA token that has perhaps expired? I think I may have seen situations with users, where this login loop occurs and if you then just leave it and then try and re-connect a few hours later, you can then login again fine (so maybe it is to do with AD / Entra Connect Sync delays)? Any ideas or suggestions why this is happening and how to fix it would be greatly appreciated - as trying to run an Enterprise AVD System that every now and then users cannot get into is far from ideal! Regards Gary
File Explorer is slow when traversing files synced with OneDrive
Hello team, I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized environment they are facing one specific issue with the OneDrive synced folders. They created this video that explains the issue in details. They also opened a support ticket, but they didn't help with this issue. They are facing that for a while and they are asking for more assistance. If anyone could have any clue would be great! A video demonstrating the issue can be found here: https://rivier.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=203b5b74-07d9-4ec1-8da0-b02a015a0e18(the demonstration starts at the 2m10s mark). Thank you!
Audio issues when using New/or Old Teams in Win10/Win11 AVD
Hi - In the past month or so our users have been reporting strange audio issues.Not present for a year or so before. A user can hear music in AVD and local device, then take a teams call ok. Once hung up the next call User cannot hear the caller but caller they can hear the user. In this state music stops working in AVD, and on local device. We have found if the user disconnects AVD local audio starts working again, and once reconnected to AVD audio/calls work again. We get this in AVD - We have two environments Win10/old teams AND Win11/new teams. (All up to date) And it occurs in both. We have been using a variety of BT dongle Jabra headsets (all up to date) and doesn't appear to relate to device type. We are latest Remote Desktop Client version however happened on previous version or two also. Any advise or similar stories will be helpful. We are pulling our hair out when staff complaining and bad look to customers.Azure Virtual Desktop - Select Displays - Primary Monitor Settings
We have employees that use laptops and wish to exclude their laptop screen when using the Windows Remote Desktop application (msrdcw.exe). We've changed the display settings in the desktop environment to use the two monitors but seem to have issues with controlling what screen is deemed 'Primary' when logging in. Remote Desktop rather than using the monitor defined as primary on the client PC. it is instead seemingly just assigning the primary to next monitor based on the numeric value assigned in the Display settings menu. (If Monitor 1 is not used, primary is set to Monitor 2, and so on). Since I have no real way to control what monitor is assigned which number in display settings. Is there plans or options available to control what screen becomes 'Primary'.
Printer Backup FSLogix
We are trying to get our printers to backup and restore with FSlogix. A user installs a printer from our Pritnerlogic site. However after logoff and a new machine is spun up, that printer is no longer installed. Looks like FSlogix is not backing that up. We have tried a custom XML, but no luck so far. Has anyone had luck getting FSlogix to backup printers? <!--!IncludeRegistryTrees--> <Include>HKCU\Printers</Include> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices</Include> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts</Include> <!--!IncludeIndividualRegistryValues--> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Device</Include> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\UserSelectedDefault</Include> </FrxProfileFolderRedirection>
