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Nigel Price's avatar
Nigel Price
Iron Contributor
Aug 04, 2017

Skype Chat within Word Online

The following document by Office blogs state that within a collaborated document either in OneDrive, OneDrive for Business or SharePoint Online that there is a chat icon next to the people who are collaborating.

https://blogs.office.com/en-us/2016/05/25/office-online-chat-with-your-co-editors-in-real-time/

However in two tenants that I have checked now the icon doesn't appear. Did this feature get pulled, or did it not make it into SharePoint? Or does anyone know what settings you need to have to get this functionality working ?

11 Replies

  • RobOK's avatar
    RobOK
    Bronze Contributor

    I think it has to be in a Co-edit-able document, meaning NOT in a Document Library that requires Check Out (which many of ours do). Once co-editing, a little dialog icon shows up (light blue) that if you click on opens a sidebar chat window. The chat window is not branded as Skype, I wish it was. The chats are not persisted from one session to the next.

     

    Rob.

    • jay ralston's avatar
      jay ralston
      Copper Contributor

      Hi there,

      I know this is an old thread, but it exactly describes my problem. So the client wants a library within Shreapoint to be able to store multiple docs and chat within those docs with Office Online. What sort of Sharepoint App should I add in order to achieve these objectives and is "Co-edit-able".  Thanks heaps in advance

      • As we have said here, there is not a setting to enable SBO in Office Online...it should appear by default. What Office 365 Plan do you have?
  • RobOK's avatar
    RobOK
    Bronze Contributor

    I think it has to be in a Co-edit-able document, meaning NOT in a Document Library that requires Check Out (which many of ours do). Once co-editing, a little dialog icon shows up (light blue) that if you click on opens a sidebar chat window. The chat window is not branded as Skype, I wish it was. The chats are not persisted from one session to the next.

     

    Rob.

    • Nigel Price's avatar
      Nigel Price
      Iron Contributor

      Thanks - I will take a look and see if our firewall is blocking something.

  • It is available in my tenant. I dont remember enabling any specific setting for this, but my tenant is on First Release.

    • Nigel Price's avatar
      Nigel Price
      Iron Contributor

      Thanks - I will look and see if we are first release or not

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