Recent Discussions
M365 Roadmap Management
Wondering if others have tips & tricks on how they stay up to date with the M365 Roadmap site? I find it tedious to stay on top of all the features being announced, switching launch phases, moving target dates, and so on. I was hoping to use the RSS feed in a PowerBI Dashboard or find a solution in Planner similar to syncing the Admin Centre messages, and after some quick searches online could not find an example of anyone doing something similar. I was hoping any members of this community may be able to shed some light on how they approach the roadmap site and what tools if any they use to manage the constant influx of information? TIA!Adoption Masterminds: Copilot Conversations!
We are excited to welcome Pat McGown, CEO of Cloudwell and MVP, for an insightful session on the adoption of Copilot and AI. Pat will share his experiences and insights for the first 30 minutes. Following that, we will have an open discussion for the remaining 30 minutes. Bring your ideas, thoughts, and strategies to help fellow adoption leaders navigate the evolving landscape of AI adoption. The Adoption Masterminds is a quarterly meeting for Adoption Professionals to come together and talk about Adoption of M365 across the globe. These meetings are lowkey and collaborative in the hopes that you will leave inspired and energized! Join us on Feb 19th at 11AM ESTMicrosoft Teams Chat vs Channel Posts
In my experience, people tend to avoid posting in Microsoft Teams channels and use chat to communicate with team members instead. My guess is that the reluctance to post in channels is tied to the fear of speaking in public, which is more or less what posting in channels is: putting your thoughts/questions out there for the group to see. I think, from a knowledge management perspective, posting in channels is a lot more useful, and chat certainly has its place, for quick questions, etc., but how to convince team members to adopt the use of team/project related discussions in channels? What is your experience with this? Are team members posting in channels? Should team leads set/define the standards? Does it matter?Can't find how to obtain Certification for Specialist Adoption program
Hello everyone, I have completed the Specialist Adoption course. Co-workers have told me that I can take an exam and obtain a certification, upon payment of 99$. It's also mentioned on the Microsoft page: (URL). Procedimientos recomendados del programa Champion: especialista en adopción de servicios | Microsoft Learn I can't find how to take the exam, pay the 99$ and obtain the certificate. Can anyone help me? Thanks in advance.
Status of Microsoft Places
In a community call last year, there was a demo of Microsoft Places. Can anyone provide an update regarding the release date of this? We are interested in the hotel desk component of this tool. Also, is it going to be part of the Microsoft 365 licenses, Teams Premium, etc.? Thank you.
Tips/resources on managing Shared Mailboxes in New Outlook?
Hello In the New Outlook Shared categories are no longer available on a Shared mailbox. At each and every client I have they rely quite heavily on shared mailboxes for client interactions. Shared categories are used to distribute work in the team and reach consensus on who follows up. This is no longer working in the New Outlook. This makes centralized external communications via Outlook impossible. For small organisations, other software used by corporates is often seen as overkill. Teams is not an option given the fact that there are known external users and unkown users that you want to enable to reach the organisation in a simple and friendly way (Forms are not seen as customer friendly, nor Chatbots) What solutions would you suggest?
Learning pathways - Any helpful 'How to' videos?
Hi My team have just started using Learning pathways. We've found it to be a really useful tool so far, not only to build paths using Microsoft content, but to author pages using our own. I was wondering how other organisations have been using Learning pathways, and what they think of it - What works well, what to avoid, etc. Any comments appreciated. Thanks!How to apply signature templete on New Outlook by Intune
We want to apply signature template for outlook clients by intune, All classic outlook received the signature template but New Outlook clients are not getting these settings. I understand New Outlook based on web view system, But as it's installed as a client, there should be a way to apply policies for this New Outlook. Please advise.Copilot prompt history - mailbox location
This article states: Microsoft Copilot for Microsoft 365 messages are automatically included in the retention policy location named Teams chats and Copilot interactions Then this article states that: Retention policies for the location Teams chats and Copilot interactions include user prompts to Microsoft Copilot for Microsoft 365, and the Copilot responses to users. The article also mentions messages are stored in a hidden folder of an Exhange mailbox. I am trying to peek into this using MFCMAPI tool but cannot find the copilot integrations/prompts. How can I view what's there?Microsoft Places Upload Errors
I am configuring the public preview of Microsoft Places with a client and when we tried to upload the IMDF files after uploading the building/floors CSV, the following error message appeared in the shell: "Import not supported for file fixtures.geojson" We removed that file from the IMDF zip file and tried again but a different error appeared: "No levels were found correlated to directory floors for the building" When the CSV file with building and floor data was uploaded before the configuration step, I didn't add any SMTP address values in that column because they don't exist yet. When the import script finished, a few errors appeared stating that an identity wasn't found. Maybe that's part of the issue? I'm not sure what I'm missing. Anyone else made it through this step yet in the public preview?Knowledge Managment in M365 after Viva Topics retirement
Hi, What is the Microsoft POV on knowledge management in M365 after the retirement of Viva Topics? I know we have Microsoft AI Content Management features to manage knowledge. But when it comes to surfacing the knowledge to end users, there is no dedicated front end like Viva Topics that auto-curate content for users. Microsoft 365 Copilot is very generic and renders global content results which impacts the quality of knowledge-related results. Building a custom Chatbot is an option but it's expensive and has its limitations.Monthly calls - not taking into consideration UTC +11
Hi it's great you've got these monthly calls, but setting aside Friday Pacific time means they're available to those of us 11 hours ahead (Australia) means they're hosted on a Saturday. Most of us don't work in the office on a Saturday ... Can you please consider hosting them on a Thursday your time so that we can catch them? This would be greatly appreciated 🙂
What is the difference between Office 2019 and M365?
We are about to move from Office 2019 to M365 (Office) and I need to inform the organisation about the differences between the two. Are there any comparison guides that focus on the user experience rather than the subscription prices and apps available? Thank youRule of thumb for number of champions
Wondering if anyone uses or knows of a heuristic for determining the ideal number of champions for Teams adoption or any other app. I assume number of users would be the denominator. Maybe nuances like use cases and scenarios for Teams use come into play. Would appreciate any thoughts on this.
New Outlook user adoption
Hi everyone! Apologies if this has already been posted a million times (I did search!) We’ve been holding off on making the new outlook available to our users - using GPO settings and InTune configuration policies to disable ‘try the new outlook’ toggle. Since we’ve started upgrading to Win 11 more and more people are getting their hands on it with mixed reviews. Very ‘Marmite’ (either love it or hate it!) We are now just going to give in and let users switch to the New outlook should they wish to - with some comms about the new features, but also what’s missing and what’s coming soon. Just wondered if anyone else had done similar? How did it go? What resources and training did you provide? Interested to hear! Thanks, AlexNEW: Wave 2 updates to Adoption.microsoft.com/Copilt
The work we do as Service Adoption and User Enablement Specialists has never been more important. During this moment, where AI experiences are on the rise, the human connection is essential to helping people overcome their AI anxiety. Our tools, updated this morning to support Wave 2 of our Microsoft 365 Copilot experiences is designed to support you in this journey. This post will give you all the details of what's new and available. We'd love to hear your feedback here. How can we assist you further? And don't forget to take our User Enablement for Copilot course on Microsoft Learn to add the badge to your LinkedIn profile. There are never enough of us that are dedicated to the empowerment of people with technology and your role is paramount in businesses getting the value of the investment they make in these services!Adoption Masterminds September Meetup
Excited to share the registration link for the Adoption Masterminds September meetup: https://events.teams.microsoft.com/event/03b3e79b-99c4-4c52-b19d-844800f3c211@8b3dd73e-4e72-4679-b191-56da1588712b Join us as Caitlin O'Kane shares her experience setting up and running a Digital Ambassador Network at her company!!! Caitlin and I met and she showed me around and I left full of ideas for my own Champions Program, and that is our goal for this session!!! Come ready to hear, share, and explore together!!!
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