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alexheer's avatar
alexheer
Copper Contributor
Jul 08, 2024

New Outlook user adoption

Hi everyone! Apologies if this has already been posted a million times (I did search!)

 

We’ve been holding off on making the new outlook available to our users - using GPO settings and InTune configuration policies to disable ‘try the new outlook’ toggle. Since we’ve started upgrading to Win 11 more and more people are getting their hands on it with mixed reviews. Very ‘Marmite’ (either love it or hate it!)

 

We are now just going to give in and let users switch to the New outlook should they wish to - with some comms about the new features, but also what’s missing and what’s coming soon.

 

Just wondered if anyone else had done similar? How did it go? What resources and training did you provide? Interested to hear!

 

Thanks,

 

Alex

  • RobSoto's avatar
    RobSoto
    Iron Contributor
    Oct 05, 2024
    I started using the new Outlook at my organization when the toggle was made available. Then I noticed there was a lot of instability due to Microsoft's rapid development, even though I liked the new look and feel. For example, the buttons would move around, or the UI would behave differently after a couple of weeks of stability.

    I switched the toggle back for a few months and when I switched back to the new Outlook again, it was much more stable. That was about 5 months ago. I haven't looked back since! I love it now, even if there is a bit of weird behavior now and then.

    So, my experience wasn't about disliking the new look and feel. I just wanted it to be stable. Now I want them to improve the image insert process. That keeps changing. I also want them to change the bulleted and numbered list behaviors. The indenting is a bit off sometimes, as well as new line spacing.

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