Forum Discussion

SarahH44's avatar
SarahH44
Copper Contributor
May 08, 2020

Mobile Video Zoom

When I use my cell phone to call in for video meetings, I'm told my picture is extremely zoomed in to where other members of the meeting can only see a very small portion of my face, even though my self video feed in the corner shows a much larger frame.

 

I'm not experiencing this issue on other devices I may call in from and would like to get this fixed for the convenience of using my cell phone instead.

2 Replies

  • Hi Sarah,

    Try to use your phone in Landscape, this should fix the issue.
    Let me know if it solved the issue for you πŸ˜€

    Kind regards and stay healthy,
    Mitchell Bakker
  • Daniel Watson's avatar
    Daniel Watson
    Copper Contributor

    SarahH44 , I see the same thing with other people who are on a phone in a Teams meeting, but when I use the Fit to Frame option then I see the whole image and not just a zoomed in portion.