Event details
Have a question about Windows 11, device management, security, updates, or modern endpoint operations? This hour is dedicated entirely to your questions. Bring what's top of mind—from Windows 11 adoption and application compatibility to update management, cloud-native administration, Zero Trust, Intune, Windows 365, and hybrid environments.
Drop your questions in the comments and hear directly from Microsoft experts. Whether you're planning your next rollout, troubleshooting a management challenge, evaluating new capabilities, or looking for best practices, this is your opportunity to get answers and learn from the questions other IT admins are asking right now.
This is part of our continuing series of live Q&A for IT professionals here on Tech Community. Follow the Windows Office Hours to add future dates to your calendar.
How does it work?
We will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Intune, Configuration Manager, Windows 365, Windows Autopilot, security, and more. They will be standing by here -- in chat -- to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have.
Post your questions in the Comments early and throughout the one-hour event.
Note: This is a chat-based event. There is no video or live meeting component. Questions and answers will appear in the Comments section below.
44 Comments
- lalanc01Iron Contributor
Any ETA updates on getting the ability to know to which device a driver/bios applies in WUFB drivers and firmware?
- AriaUpdated
Microsoft
Hey, so we are actively working on this, unfortunately no timeline we can share at this time. That said, the more upvotes we get the more we can prioritize pulling in this work. (p.s. that is part of Autopatch - it is all Autopatch now, WUfB merged into such :))
- rc9Occasional Reader
I'm trying to deploy SCEP certs for Okta device trust, but around 1/4 of my devices fail getting the profile. I just enrolled a new device and it still failed. I had Okta and MS support look at the profile and it looks correct but for some reason the profile fails to deploy. This is a user cert but the cert doesn't ever appear. The root/int cert does get deployed successfully though.
I checked Event viewer for any SCEP attempts and there are none.
Also any recommendations for how to handle this for Windows? We have both shared devices and single user devices. Can we just deploy a device cert for everyone?
- EricMoe
Microsoft
rc9 The root and intermediate certificates are deployed through a separate process, so let's separate their success from your SCEP failure. The SCEP protocol wraps the request to the SCEP server, and after it generates the cert it should send the request back to the client. I assume you have reviewed the server-side request process to make sure the SCEP service is receiving the request and that it's not failing on that end. Unfortunately, there's not much we can diagnose on this end. A device certificate for SCEP would follow a similar process as a user certificate. Whether or not that device cert will serve your purposes depends entirely on what is attempting to do the authentication - the user or the device. The profile itself should be fine since it deploys to 75% of your devices/users. The problem is likely in the creation of the certificate (perhaps an attribute that is used to populate the SAN field is not available for 1/4 of the requests?).
- rc9Occasional Reader
Okta hosts the server and they said they don't see a request at all. It looks like the device is not even getting the SCEP profile so it's not making the request. I've worked with both Okta and Intune support and they don't see any events in Event Viewer showing the SCEP profile is received.
- nlmitchellIron Contributor
We are starting to use Intune Remote Help as part of our transition away from MECM Remote Takeover. Feedback that we've had from our support teams is that most failed connections are caused by the user missing the connection prompt that appears above the taskbar.
The behaviour of the Notifications Area is controlled within 'Settings \ Accessibility \ Visual Effects \ Dismiss notifications after this amount of time' - currently defaults to 5 seconds. This can be configured by a Config Profile through Intune, but would affect all notifications such as MS Outlook (new emails) and Windows Security Centre (Defender). Luckily wouldn't affects Teams notifications, the Teams clients handles its own notification duration.
Question: are there any plans to have the setting configurable independently for Remote Help? Something in 'Tenant Admin \ Remote Help \ Settings' within Intune perhaps? Not sure how you'd get that to win over the Windows default, but MS Teams seems to manage it.
- Arian_van_der_PijlIron Contributor
Maybe late to ask but about Autopatch and Edge. Deciphering what Autopatch really does for Edge is that it only sets the releasechannel and nothing more.
What I would expect and really wish for Autopatch is to manage more update settings for Edge like Autopatch does for MS365 Apps, both with device config policies. For example increase the check for updates and force install them and nudge the user to restart Edge.
So my wish is that Autopatch does more for Edge then just setting the release channel.
- AriaUpdated
Microsoft
Thanks for the feedback, we have now heard this from a few customers and are investigating bringing more capabilities to manage Edge, M365 to Autopatch.
- Arian_van_der_PijlIron Contributor
Thanks Aria, I hope i didn't cheat 😇 in calling this same request in another thread you responded on and copied the same request as an answer to EricMoe.
Again, thanks for the reply and that the request is seen and noted.😃
- EricMoe
Microsoft
Arian_van_der_Pijl Thank you for the feedback. You are right, Autopatch sets the Edge release channel (Microsoft Edge channel overview | Microsoft Learn) - but the functionality you are asking for is currently a gap. Let me know the scenario you are trying to address (or the concern here) as additional detail/context.
- Arian_van_der_PijlIron Contributor
Hi EricMoe, thanks for the follow up, appreciate :)
(I copied this from another thread which Aria already responded on so a blunt copy/paste)
Basically, I use the tools that is now available with the current config policies.
The idea is to have a quicker way (where possible) to update Edge and nudge and eventually a forced restart to the end user. To accomplish with todays tools i created this (hopefully correct :) extra device config policies in Intune for this purpose which might technically show my objectives :).
I created 2 Intune device config policies which in my opinion target 2 separate items, Edge itself and the Edge updater service:
DeviceConfig-App-MicrosoftEdge
Objective is to notify and eventually force the user to restart the browser:
Example settings:- Notify a user that a browser restart is recommended or required for pending updates -> Enabled
- Notify a user that a browser restart is recommended or required for pending updates (Device) -> Required - Show a recurring prompt to the user indicating that a restart is required.
- Relaunch browser quickly when the current version is outdated -> Enabled
Time period (days): (Device) -> 7 - Set the time period for update notifications ->Enabled
Set the time period for update notifications: (Device) -> 86400000
DeviceConfig-App-MicrosoftEdge-Updater
Targets specific the Edge updater service:
Objective is to force set the updater and increase update checks
Example settings:- For all edge release channels including Edge Webview2 runtime:
Update policy override default -> Enabled - Policy (Device) -> Always allow updates (recommended)
- Preferences | Minutes between update checks (Device) -> 90
- Auto-update check period override -> Enabled
So basically, the settings that allows for tighter control of the Edge updater service and also the end user notification experience. As seen this week it seems Edge is updating everyday this update cadence would nicely reflect to set by Autopatch as one stop for all settings :)
Not feeling entitled to anything just thanks for taking suggestions :)
- nlmitchellIron Contributor
Are there any plans to build software usage/metering reports into Intune? We are currently utilising Software Metering through MECM as our end user devices are co-managed, however we are looking to go Intune managed for our EUD's and as such need an alternative.
I can see a request for it in Community Feedback from a year ago, but nothing published on the roadmap that I can find.
If not, are there any MS alternatives you can recommend? I have heard that 'Defender for Endpoint Advanced Hunting' can query execution events for apps?
- Jason_Sandys
Microsoft
Hi nlmitchell, Thank you for the comment. This is a common request for which we've gathered a lot of evidence and customer feedback over the years. It's something we continue to deeply investigate as well. On the surface, it's a relatively simple feature but it has two significant implications that we must design around or for and thus continue to investigate without prioritizing it:
- Cost: With ConfigMgr, the burden and cost of data storage is completely on the individual customer. With Intune, it's on us and while that's generally a very good thing for everyone, it does have a cost that we must manage. Moving the location of the storage from you the customer to us also adds cost in the form of data access and APIs. When the data is stored by the customer's system, accessing that data has a negligible cost. When it's stored in Azure (where Intune is hosted) that cost is no longer negligible. Combined, these costs add up quickly for a service the scale of Intune.
- Privacy: Arguably the bigger reason we haven't prioritized is privacy. User privacy has become a very important issue over the past 10+ users with governments enforcing standards and regulations as well (like the GDPR). Balancing this and ensuring we not only comply with the spirit of these regulations but the true intent that user and personal privacy are important is no easy feat particularly with data that can easily be leveraged to breach individual privacy.
We fully understand that using a service like Intune should shield you from these details fully as that's essentially what you're paying for, but we also should be open and honest about our current state and why, even though this is an important feature set to many, it hasn't been implemented.
- jonpinedaCopper Contributor
For Driver Updates in Windows Autopatch, is Microsoft looking at giving us a way to get easier reporting on Applicable Devices?
I'm sure a lot of us would like to see the list of devices before we approve any drivers but it seems that we can only get reporting on those after the fact starting from when the driver is in an "Offer Ready" state for the device
- GLComputingBrass Contributor
Why doesn't MS update all their apps in Windows Update?
It just takes adding a command like this:
winget upgrade --allThough it's a bit more complex with Server OS - I'm putting together some instructions, including rolling it out through Intune or Group Policy, here https://blog.glcomputing.com.au/2026/10/winget-upgrade.html
It would make sense for MS to make this a default maintenance procedure, rather than a secret.
- Jason_Sandys
Microsoft
Hi GLComputing, Thank you for the comment here. The Windows app ecosystem has always been a bit of a fragmented beast including actual app management and updates. You're 100% correct in calling us out on our own first party apps as well. The good news is we've been working on a lot of improvements behind the scenes over the past couple of years and while most of it hasn't changed app management and updates practices and ease for admins yet, we are getting closer. Some of this is hinted at in a blog post from last year: Introducing a unified future for app updates on Windows - Windows IT Pro Blog. Also check out upcoming major conferences as well for more info.
- stdcsbBrass Contributor
Unanswered question from September 17th:
We are seeing an increasing number of vulnerability findings in Microsoft applications where the application itself appears current, but a bundled third-party security library remains vulnerable.
As a specific example, Microsoft Defender Vulnerability Management is reporting that Microsoft OneDrive version 26.153.0809.0004 contains OpenSSL 3.4.5. At the time of assessment, OpenSSL 3.4.6 had been available since 9 June 2026 and OpenSSL 3.4.7 since 25 August 2026, meaning OneDrive appears to have missed at least one complete OpenSSL security release cycle and remained on a vulnerable OpenSSL version for more than three months after a fixed upstream release became available.
From an enterprise vulnerability management perspective, this raises several questions:
- What is Microsoft's expected servicing timeframe for critical third-party components embedded within Microsoft applications such as OneDrive?
- When a current Microsoft application is flagged by Microsoft Defender Vulnerability Management due to a vulnerable bundled library, should customers treat that vulnerability as a remediation requirement, or as a risk that must be accepted until Microsoft republishes the application?
- Is there a documented service level objective, target timeframe, or best-practice guidance for how quickly Microsoft applications should incorporate upstream security fixes for bundled libraries such as OpenSSL?
- What is Microsoft's recommended course of action when no newer Microsoft-published version is available but vulnerability scanners continue to report critical or high-severity findings within Microsoft-managed software?
We are looking for guidance on how enterprise security teams should assess, report, and respond to these findings, particularly when the vulnerable component is embedded within a Microsoft application and remediation is wholly dependent on Microsoft's release process.
- GLComputingBrass Contributor
Hi stdcsb - I've been working with MS support on this issue for several months.
Not just OpenSSL, but a few other third-party apps installed with MS apps that are flagged as vulnerable, with the recommendation to get updates from the vendor (kinda useless when MS is the vendor).
While the problem versions weren't exploitable, I had to argue that it wasted many hours to realise the Defender recommendation could be ignored. This is even more complex when Defender XDR and Defender for Cloud give conflicting recommendations.When I pushed the issue as a way to reduce MS support costs (especially since many of the support guys I dealt with at first didn't understand the system), they finally acknowledged it was worth escalating to the Security Exposure Management team.
While they can't confirm a time frame, I felt good that they appreciate the need to adjust recommendations for components installed with MS apps.In the meantime, the only workaround is to exclude suggestions for components in MS apps and check them every month or so.
Regards, Mike