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If we are not entertaining the new E7 license sku, will Agent 365 require additional licensing if we are an E5 shop? Or will my org have access to Agent 365 without any additional licensing?
- CasandraMarrero
Microsoft
You can buy Agent 365 as a standalone license to add on to your existing E5 subscription.
- Dick_Lake
Agent 365 is not included with Microsoft 365 E3 or Microsoft 365 E5.
I see why IT, security specialist and maybe some of management need A365(and E7 accordingly). But why every business user needs it? What will company see and get if all information workers have E7 and if only IT professionals have E7?
- alexpozin
Agent 365 provides IT and security with a control for agents used by users across their organization.
Agent 365 licenses/E7 are required only for users of agents that employ premium features of Agent 365. This covers all agents that work on behalf of the user (and leverage the user's identity).
The admin doesn't need a license unless they are also using agents as described above. Users who create agents also don't need an Agent 365/E7 license, unless they are using agents as described above.
To make it easier to manage and plan, we recommend licensing groups of users who are actively using agents. - Nichole_Peterson
KaterynaP do you mean "What will company see and get if all information workers have *E5* and if only IT professionals have E7?"
Yes, what will happen if some users use agents without an A365 license? Would IT be unable to observe analytics and govern the agents used by those users, or would this be somehow limited? If so, how?
- CasandraMarrero
Agent 365 ensures agents that do work on behalf of your users operate with the same security, compliance, and controls as your users.
Hello! Quick question about Agent 365: Is this tool strictly intended for admin and security departments rather than regular users? Also, will an admin with an Agent 365 license have the ability to manage agents created by users who don't have the Agent 365 license?
- CasandraMarrero
Agent 365 ensures agents that do work on behalf of your users operate with the same security, compliance, and controls as your users.
- alexpozin
Agent 365 provides IT and security with a control for agents used by users across their organization.
Agent 365 licenses are required only for users of agents that employ premium features of Agent 365. This covers all agents that work on behalf of the user (and leverage the user's identity).
The admin doesn't need a license unless they are also using agents as described above. Users who create agents also don't need an Agent 365 license, unless they are using agents as described above.
To make it easier to manage and plan, we recommend licensing groups of users who are actively using agents.In this Q&A there are several mentions of premium features - where can we find this list?
The tool looks great, but we need specifics about the scenarios where a licence is needed so we can clearly articulate the value to our customers.
Where can I find technical documentation on capabilities of Agent 365 to observe, govern and secure agents created through non-Microsoft enterprise AI platforms?
- Patrick_David
You can get to the Agent 365 Documentation here Microsoft Agent 365 documentation | Microsoft Learn
- Dick_Lake
Get started here: Microsoft Agent 365 documentation | Microsoft Learn
I have to research this further, but if I heard correctly, it was discussed in the live AMA in the part about line of business agents. Paraphrasing: "You can use the SDK to enhance the LOB agent and use the CLI to publish the agent manifest to then upload into the registry."
How do we setup retention period for agents - for example if not used for 30 days to notify owner?
If we don't have E7, is this an add-on license to E5 and how much would that be?
Agent approval - is that approval for enterprise sharing? and if those are agents build thru Copilot Studios? do you have links on setting up agents for approval
- Samer_Baroudi
While Agent 365 doesn't support this yet, it does include the tooling that can support this scenario. Specifically, rules-based agent governance lets IT define automated policies that continuously evaluate agents against conditions (for example: inactivity, missing owner, risk signals, or policy violations) and then take predefined actions. In practice, this enables agent lifecycle hygiene at scale. For example, a rule can detect agents that haven’t been used for a defined period and automatically notify the owner, flag them for review, or delete/disable them if no action is taken. We will relay your specific question and scenario to our feature team for rules-based agent governance.
As for licensing, you are correct - Agent 365 is included with E7. For customers on E5, it’s available as a paid add‑on, and pricing will be shared through official licensing channels when generally available. 
Leandro_IwaseCustomers can use identity governance features, such as lifecycle workflows and access reviews based on inactivity signals, to review and manage agents that are no longer in use.
- Patrick_David
You can buy Agent 365 as a standalone license to add on to your existing E5 subscription.
- Nichole_Peterson
Hi everyone! I'm looking forward to your questions for our panel of experts.
How do you recommend organizations sequence Copilot adoption vs. Agent 365 creation in an early rollout. What should be mature before building agents?
What signals tell you an org is ready to move from individual Copilot usage to team- or function-level agents?
- Samer_Baroudi
Excellent question! First, AI rollout sequencing, adoption and pace will vary by organizational culture, industry, size, etc. That said, consider the following for general guidance:
Organizations should sequence AI adoption by starting with individual Copilot usage, then expanding to team-level and function‑level agents once usage patterns and value are clear. Early Copilot rollout builds AI literacy, trust, and demand by helping users learn how Copilot fits into daily work. Signals that an organization is ready to move from Copilot to agents include repeated AI-driven tasks across teams, the need to share knowledge or workflows, leadership demand for auditability, and IT or security questions about agent inventory, ownership, and data access.
This is where Agent 365 is critical. Agent 365 is designed to manage, govern, and monitor agents at scale, not to create them, and ensuring agents don’t outpace security, compliance, or operational controls as adoption grows. Again, we also find that many organizations will opt to rollout Copilot and agents concurrently to meet both problem spaces (AI as personal assistant at work and AI as function-specific agents)
- alexpozin
Many organizations start with Copilot and then add agents, but that's not necessarily the only path.
Prior to building agents, organizations should have a plan for how to manage and govern them. It's also important to prepare your data estate for use with AI. We provide guidance on that with blueprints for Copilot and agents.
Signals we recommend examining include usage patterns, which you can get from Copilot and Agent Analytics.
There is a lot more that can be said on this topic than can be fit into a short response in this forum.
How will the licencing works to get all the information coming from Agent365? Licence for each admin? for each user with a Copilot licence? a licence per Agent? (15$/month/user? admin? agent?)
Thank you :)
- alexpozin
Good question. Agent 365 licenses are required only for users of agents that employ premium features of Agent 365. This covers all agents that work on behalf of the user (and leverage the user's identity).
The admin doesn't need a license unless they are also using agents as described above.
To make it easier to manage and plan, we recommend licensing groups of users who are actively using agents.thank you alexpozin! So the admins get access to all these dashboards and security features without the need of a Agent365 licence?
Andso, A365 is required for a user who create a premium agent so that we can add protection/security to it (as admin)? How is it different from today's agent created by our users who have Copilot premium?
- CasandraMarrero
Agent 365 will be licensed per user. Simplest way to think about it, would be agents that do work on behalf of users, so if your user interacts with an agent, we recommend Agent 365 license to ensure you benefit from the governance, compliance and security value that the license brings.
Please provide again the link to be able to raise questions ?
I catched
http://aka.ms/AMAgent365
but it seems not to be the good one :)
than, maybe here is the right place !! :)- CasandraMarrero
You can simply posts questions here in your comments. We will look to address questions as they come in.
- Emily_Perina
Community Manager
Hi GuillaumeB2 You can leave your questions right here on this event page.
- Nichole_Peterson
Right here is the place to ask questions :-)
How will licencing work for Agent365 ? Will be need to pay per total user in the tenant, per admin that has access to Agent365 or per Copilot 365 enabled user ?
- alexpozin
Agent 365 licenses are required only for users of agents that employ premium features of Agent 365. This covers all agents that work on behalf of the user (and leverage the user's identity).
The admin doesn't need a license unless they are also using agents as described above.
To make it easier to manage and plan, we recommend licensing groups of users who are actively using agents.
