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I see why IT, security specialist and maybe some of management need A365(and E7 accordingly). But why every business user needs it? What will company see and get if all information workers have E7 and if only IT professionals have E7?
- alexpozinMar 18, 2026
Microsoft
Agent 365 provides IT and security with a control for agents used by users across their organization.
Agent 365 licenses/E7 are required only for users of agents that employ premium features of Agent 365. This covers all agents that work on behalf of the user (and leverage the user's identity).
The admin doesn't need a license unless they are also using agents as described above. Users who create agents also don't need an Agent 365/E7 license, unless they are using agents as described above.
To make it easier to manage and plan, we recommend licensing groups of users who are actively using agents. - Nichole_PetersonMar 18, 2026
Microsoft
KaterynaP​ do you mean "What will company see and get if all information workers have *E5* and if only IT professionals have E7?"
- KaterynaPMar 18, 2026Copper Contributor
Yes, what will happen if some users use agents without an A365 license? Would IT be unable to observe analytics and govern the agents used by those users, or would this be somehow limited? If so, how?
- CasandraMarreroMar 18, 2026
Microsoft
Agent 365 ensures agents that do work on behalf of your users operate with the same security, compliance, and controls as your users.