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Learn more about the capabilities of Agent 365 in this live 'Ask Microsoft Anything' with product and engineering team experts! Get your questions answered about capabilities for agent observability,...
Emily_Perina
Updated Mar 04, 2026
KaterynaP
Mar 18, 2026Copper Contributor
I see why IT, security specialist and maybe some of management need A365(and E7 accordingly). But why every business user needs it? What will company see and get if all information workers have E7 and if only IT professionals have E7?
Nichole_Peterson
Microsoft
Mar 18, 2026KaterynaP​ do you mean "What will company see and get if all information workers have *E5* and if only IT professionals have E7?"
- KaterynaPMar 18, 2026Copper Contributor
Yes, what will happen if some users use agents without an A365 license? Would IT be unable to observe analytics and govern the agents used by those users, or would this be somehow limited? If so, how?