Word Fields showing in PDF instead of contents

Question

Hi&nbsp;I'm assuming this is a Word issue.&nbsp; I have been asked to help someone who opens a Word doc, fills in contents in fields then saves it as a PDF.&nbsp; This works for all his colleagues and me, but when he does it, it shows the field markers instead of the contents he has entered.&nbsp; It is the same when he prints to PDF.&nbsp; I'm sure it's a setting but not an obvious one to me.&nbsp;Thanks

stefan_blom · Answer

kathryndillonnewman&nbsp;
&nbsp;
In Word, turn off the setting to print field codes. In Word for Windows, click File &gt; Options &gt; Advanced and clear the check mark next to "Print field codes instead of their values." See screen shot.

kathryndillonnewman · Answer

Hi&nbsp;Stefan_Blom&nbsp;&nbsp;Tried that one!&nbsp; He said it didn't help.&nbsp;Thanks, though.&nbsp;Kathryn

stefan_blom · Answer

kathryndillonnewman&nbsp;
&nbsp;
Does this happen only on your colleague's computer? Other people don't have a problem with printing/saving to PDF, even if they open the exact same document?&nbsp;
&nbsp;
Depending on the type of fields, it may be necessary to turn off the printing of hidden text as well.&nbsp;

kathryndillonnewman · Answer

Hi&nbsp;Stefan_Blom&nbsp;&nbsp;Yes, it's fine for everyone else (including me) using the same document.&nbsp; I hope to remote in again today and will look at the hidden text, though.&nbsp;Thanks&nbsp;Kathryn

kathryndillonnewman · Answer

Sorry Stefan_Blom&nbsp;&nbsp;That was a wild goose chase.&nbsp; He hadn't unticked about displaying Field codes instead of values.&nbsp; I'd asked him last week and he said he had, but only when I got the chance to connect remotely could I see that he hadn't!&nbsp;thanks for your help

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Word Fields showing in PDF instead of contents

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