Forum Discussion

kathryndillonnewman

Brass Contributor

Sep 09, 2020

Word Fields showing in PDF instead of contents

Hi I'm assuming this is a Word issue. I have been asked to help someone who opens a Word doc, fills in contents in fields then saves it as a PDF. This works for all his colleagues and me, but whe...

MVP

Sep 11, 2020

kathryndillonnewman

In Word, turn off the setting to print field codes. In Word for Windows, click File > Options > Advanced and clear the check mark next to "Print field codes instead of their values." See screen shot.

kathryndillonnewman

Brass Contributor

Sep 21, 2020

Tried that one! He said it didn't help.

Thanks, though.

Kathryn

Stefan_Blom
MVP
Sep 21, 2020
kathryndillonnewman

Does this happen only on your colleague's computer? Other people don't have a problem with printing/saving to PDF, even if they open the exact same document?

Depending on the type of fields, it may be necessary to turn off the printing of hidden text as well.
- kathryndillonnewman
  Brass Contributor
  Sep 22, 2020
  Sorry Stefan_Blom
  
  That was a wild goose chase. He hadn't unticked about displaying Field codes instead of values. I'd asked him last week and he said he had, but only when I got the chance to connect remotely could I see that he hadn't!
  
  thanks for your help
  - Stefan_Blom
    MVP
    Sep 22, 2020
    kathryndillonnewman
    
    Indeed, both the display and the print option need to be turned off, for the document to look and print properly.
    
    Thanks for the follow-up.
- kathryndillonnewman
  Brass Contributor
  Sep 22, 2020
  Hi Stefan_Blom
  
  Yes, it's fine for everyone else (including me) using the same document. I hope to remote in again today and will look at the hidden text, though.
  
  Thanks
  
  Kathryn

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