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SA3's avatar
SA3
Copper Contributor
Mar 30, 2026

VBA concern: support for macros or controls not installed

Background: installed Zotero, a citation manager, to use on Word but it uses macros 

 

My Word doesn't seem to have VBA installed. Every time I open the app, error boxes appear. Screenshotted below:

I have tried a few things to fix this but without benefit: 

  • Macros enabled in the trust centre
  • VBA enabled in the trust centre 
  • Rapid and online repair completed 
  • I have attempted to 'change' the program in the Control Panel in order to access the 'expand/add features' option but this does not exist as an option for me. When I press 'change' only repair options appear for me. Screenshotted below: 
    •  

My impression is that somehow VBA was not installed when I downloaded Office form my account. I appreciate VBA is downloaded automatically but this has not been the case for me. 

 

Please advise on next steps. 

 

Thanks in advance. 

1 Reply

  • Where do you have Zotero installed?

    It should probably be installed in the Word Startup folder that you can access by typing or copy and paste

    %appdata%\Microsoft\Word\Startup

    into the address bar of the File Explorer

    You may also need to right click on the Zotero file and the left click on Properties and check the Unblock box if it appears in the bottom right of the Properties dialog.