I have an office365 proplus installedThe auto-check is always turned OFF.I have created a new word document and saved to Onedrive, whenever I go to one drive and open in-app to edit, Autosave is turned off so I will have to manually be turning it ON I have gone to file>options>save>Autosave OneDrive and Sharepoint is checkedI have gone to file>options>advanced>save and it is checkedI have reinstalled and uninstalled, removed all Add-ins I have resynced Onedrive and all connected services are connected

Suitesetup Hi Were you able to fix your problem? I have the same issue? Every time I opened a file from my Onedrive, automatic saving is off and when I manually turn it on it saves a copy of the file in a different folder. Can someone help me please ?

HelloSuitesetup I was able to navigate to registry \HKEY_CURRENT_USER\Software\Microsoft\Officeso i had to rename the office folder to office.oldrefreshed the registry and the issue was resolved for me

That sounds very odd. Do you always get the attached message or is the problem the Autosave feature always showing "turned off"?Have you controlled this?https://support.office.com/en-us/article/what-is-autosave-6d6bd723-ebfd-4e40-b5f6-ae6e8088f7a5And this?https://support.microsoft.com/en-us/office/what-it-administrators-should-know-about-autosave-88e0f80f-e5ea-441b-9c5a-259f08490ae7?ui=en-us&rs=en-us&ad=usMy initial thought was a GPO but not if you always get the attached message (obviously).

I have tried the first article which did not work.T,his is affecting just a single user another alternative would be appreciated ChristianBergstrom

Hello, do the user always get the attached message with information of what could be causing the issue? Is this happening for only one or all documents? Are all Office applications affected or just Word? It’s difficult to suggest steps not knowing. But maybe it is necessary to take a closer look at the files and the content.

Autosave Not Working | Microsoft Community Hub

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brbundy85
Copper Contributor
May 27, 2022
MVPromise

Rapid repair Office 365 - No change

Online repair Office 365 - No change

SaRA https://www.microsoft.com/en-us/download/100607 - Fixes the problem. Must have been a problem in the registry.
ChristianBergstrom
Silver Contributor
Apr 07, 2020
That sounds very odd. Do you always get the attached message or is the problem the Autosave feature always showing "turned off"?

Have you controlled this?
https://support.office.com/en-us/article/what-is-autosave-6d6bd723-ebfd-4e40-b5f6-ae6e8088f7a5

And this?
https://support.microsoft.com/en-us/office/what-it-administrators-should-know-about-autosave-88e0f80f-e5ea-441b-9c5a-259f08490ae7?ui=en-us&rs=en-us&ad=us

My initial thought was a GPO but not if you always get the attached message (obviously).
- MVPromise
  MCT
  Apr 10, 2020
  I have tried the first article which did not work.
  T,his is affecting just a single user
  another alternative would be appreciated ChristianBergstrom
  - ChristianBergstrom
    Silver Contributor
    Apr 10, 2020
    Hello, do the user always get the attached message with information of what could be causing the issue? Is this happening for only one or all documents? Are all Office applications affected or just Word? It’s difficult to suggest steps not knowing. But maybe it is necessary to take a closer look at the files and the content.

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Autosave Not Working

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