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Re: Laptop shuts down as soon as Teams calls starts

Not much to go by here. But start confirming the hardware requirements and perhaps update your OS and associated drivers.

https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app

6 Replies

    • RonaldWalcott's avatar
      RonaldWalcott
      Copper Contributor
      Have you checked system and application logs in Event Viewer that may give you same insight? Also, what type of shutdown? Immediate or graceful?
      • HumzaUddin's avatar
        HumzaUddin
        Copper Contributor
        It is an immediate shutdown. And I have seen the logs but I couldn't understand the problem and the cause,