Forum Discussion
ChristianBergstrom
Apr 29, 2021Silver Contributor
Re: Laptop shuts down as soon as Teams calls starts
Not much to go by here. But start confirming the hardware requirements and perhaps update your OS and associated drivers.
https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
6 Replies
- HumzaUddinCopper Contributor
It was working perfectly fine before but after 23rd March onwards this problem has started.
- RonaldWalcottCopper ContributorHave you checked system and application logs in Event Viewer that may give you same insight? Also, what type of shutdown? Immediate or graceful?
- HumzaUddinCopper ContributorIt is an immediate shutdown. And I have seen the logs but I couldn't understand the problem and the cause,