Forum Discussion
Laptop shuts down as soon as Teams calls starts
Hello, My laptop shuts down as soon as the conference call starts. I have uninstalled and reinstall it. Installed the new updated version but still, the problem stays. Due to this problem, I have m...
Have you checked system and application logs in Event Viewer that may give you same insight? Also, what type of shutdown? Immediate or graceful?
It is an immediate shutdown. And I have seen the logs but I couldn't understand the problem and the cause,
- If you show the related logs someone here may be able to assist you.
RonaldWalcott Thank you so much. I have attached the png of the event logs.
- Out of curiosity, is this a work issued laptop or you personal laptop? If it is work issued why haven't you escalated the issue to your IT team? The error shown is thrown by an Adaware product. The logs do not show the shutdown period. The shutdown period would be realized by a break in the events captured, indicated by a missing period in the Date and time column (shutdown period to restart period).
