Forum Discussion
HumzaUddin
Apr 28, 2021Copper Contributor
Laptop shuts down as soon as Teams calls starts
Hello, My laptop shuts down as soon as the conference call starts. I have uninstalled and reinstall it. Installed the new updated version but still, the problem stays. Due to this problem, I have m...
HumzaUddin
Apr 29, 2021Copper Contributor
It was working perfectly fine before but after 23rd March onwards this problem has started.
RonaldWalcott
Apr 30, 2021Copper Contributor
Have you checked system and application logs in Event Viewer that may give you same insight? Also, what type of shutdown? Immediate or graceful?
- HumzaUddinMay 02, 2021Copper ContributorIt is an immediate shutdown. And I have seen the logs but I couldn't understand the problem and the cause,
- RonaldWalcottMay 02, 2021Copper ContributorIf you show the related logs someone here may be able to assist you.
- HumzaUddinMay 02, 2021Copper Contributor
RonaldWalcott Thank you so much. I have attached the png of the event logs.