Forum Discussion
Laptop shuts down as soon as Teams calls starts
Hello, My laptop shuts down as soon as the conference call starts. I have uninstalled and reinstall it. Installed the new updated version but still, the problem stays. Due to this problem, I have m...
Not much to go by here. But start confirming the hardware requirements and perhaps update your OS and associated drivers.
https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
It was working perfectly fine before but after 23rd March onwards this problem has started.
- Have you checked system and application logs in Event Viewer that may give you same insight? Also, what type of shutdown? Immediate or graceful?
- It is an immediate shutdown. And I have seen the logs but I couldn't understand the problem and the cause,
