Forum Discussion

Fenris's avatar
Fenris
Iron Contributor
Mar 02, 2025
Solved

Build 27802 and problems with game launcher applications

For a long time - also for the needs of insider testing of subsequent builds - I have been launching various types of games to check their operation.

Unfortunately, on the latest Canary build (27802) there was a problem that occurred on the ASUS ROG Strix G553QS laptop I was testing with a Ryzen 7 5800H processor and an Nvidia GForce 3080 card (I will check tomorrow another laptop that I have), which prevents the launch of a number of games that use so-called own launchers (e.g. with displayed information content) - because these launchers do not activate.

And so - in the case of Ubisoft Connect (from Ubisoft) - the launcher does not start, throwing the message "Uplay has detected an unrecoverable error and must shut down. Crash dump created at (...)", although the file with the error dump does not contain any content - it is empty; - in the case of the Elder Scrolls Online game, the launcher window opens, but using the "Play" button in the launcher throws a message about the game launch process crashing, suggesting damage to the file structure (although such damage is not confirmed by the game file verification module);

- in the case of the Elite Dangerous game, which also uses the launcher on Steam, after pressing the Play icon (the "Play" button for a game on Steam), the cursor wheel grinds for a moment and the "Play" message is restored - as if the launch process had been stopped.

The problem does not affect several other games that start directly (without the participation of separate launchers) on Steam.

As I wrote, I will verify the problem tomorrow on another laptop of mine and check on a desktop computer (although yesterday these games worked on a desktop computer).

If any of you have an ASUS ROG laptop, I would like to ask you to confirm whether you are noticing similar problems.
DISM.exe verification did not confirm any errors in the build structure on the tested laptop.

Resources