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StarsAndBars's avatar
StarsAndBars
Copper Contributor
Apr 10, 2025

Windows Recall feature missing

Greetings All!

I am trying to resolve an issue where I do not see Windows Recall as available, despite the fact that the Insider DEV Build 26200.5518 is installed on a CoPilot+ PC (AceMagic F3A which has the new AMD 370 AI CPU with NPU). It is specifically called out by Microsoft as being recognized as a CoPilot+ PC and as such it should have feature parity with an ARM device, at least as it pertains to CoPilot+ functionality. I fully realize Windows Recall is in preview, and is otherwise not available on most devices at this point.

I am authenticated into Windows Insider using my Microsoft account on this PC, and it confirms I am on ge_release. This PC has also ran through many Windows Update cycles to make sure it is fully updated, and it is. No further updates are available at this time. 

Therefore, I am stuck, and stumped. I don't know what else I need to do in order to make Recall available to me so I can enable it and do the testing I want to do with it.

Does anyone have any insight on what I need to do from here? Thanks in advance!

2 Replies

  • rbag4i5's avatar
    rbag4i5
    Copper Contributor

    Thank you for your post! I reinstalled and it was missing. 

     

    I think i found another way:

    Recall as an optional feature

    Recall is an optional feature for Windows. It is available by default for devices that aren’t managed by an organization or school.

    To remove Recall, type Turn Windows features on or off in the search box on your taskbar. Uncheck Recall from the dialog and restart your PC. Any snapshots that were previously saved will be deleted when Recall is removed.

    To re-enable Recall, type Turn Windows features on or off in the search box on your taskbar. Select Recall from the dialog and restart your PC.

  • Managed to find a solution. I have Recall up and running gain. Start --> type: "cmd"(admin)--> type: "Dism /Online /Enable-Feature /Featurename:Recall"

    You'll see that Recall is being installed again. It might take a while as the AI models will be downloaded and installed as well.

    Enjoy!

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