Forum Discussion

Larry_Lovering's avatar
Larry_Lovering
Copper Contributor
Sep 15, 2023

Windows 11 Cumulative Update Preview (KB5030305) doesn't install

I have been trying to install this from Windows Update.   It downloads to 10%, installs to 35% and quits.  I've run the troubleshooter, the "net stop-ren" routines and the same thing happens.  I have another machine that this installed perfectly.  Please help!

 

21 Replies

  • shekhawat2's avatar
    shekhawat2
    Copper Contributor
    facing exactly the same issue. tried everything available on internet.
      • MGS27's avatar
        MGS27
        Copper Contributor

        I unfortunately had to do a full reset. I spoke with Microsoft/Windows 'experts' over the phone about 6-7 times and they made the issue worse to the point where I had to contact my computer's manufacturer. They suggested not calling Microsoft with the issue since it could be something with the Firmware.  SouloSailor 

  • MGS27's avatar
    MGS27
    Copper Contributor
    Larry Lovering have you been able to resolve this issue with the update? I am having the same issue but in my update history I receive an error code 0x800f0983. I have run troubleshooters, contacted Microsoft Support on numerous occasions and submitted feedback through the feedback hub days ago and I have not received any response or help with debugging files or reinstalling the update.
    • Deleted's avatar
      Deleted
      0x800f0983 is a Windows update error that may occur due to corrupted system files or incompatible drivers123. Some possible solutions are1243:
      Run the command dism /online /cleanup-image /startcomponentcleanup in the Command Prompt as administrator, then restart your device and check for updates again.
      Run the command sfc /scannow in the Command Prompt as administrator, then check for any errors and report them in the Feedback Hub app.
      Delete the file compatscancache.dat in the folder C:$WINDOWS.~BTSourcesPanther, then reboot your device and try to update again.
      Check for any device with a yellow exclamation mark in the Device Manager, then update or uninstall the driver for that device.
      • Larry_Lovering's avatar
        Larry_Lovering
        Copper Contributor
        I did all of this. SFC said no errors, DISM no errors, deleted compatscancache,dat and rebooted and no drivers with exclamation points. I rebooted after every step.
  • That is a preview update and its currently being tested in the Windows Insider Program.. that update will release to everyone on the next Path Tuesday!
    • Larry_Lovering's avatar
      Larry_Lovering
      Copper Contributor

      Deleted I am in the Windows Insider Program for this PC.  As I stated, one of my other machines did install this update.

      • Deleted's avatar
        Deleted
        Does it show a error in the windows update history?

Resources