Forum Discussion
Win 11 (on Lenovo Flex 5) won't connect to MS Display Adapter (V.2.0.8350)
- Jun 12, 2023
Hi Reza,
I solved the problem 🙂 Yes, it is solved, and I am very happy 🙂
The issue was the MSDisplayAdapter's firmware V.2.0.8350. Once I upgraded to the V.2.0.8442, the Lenovo successfully connected to it.
You may ask why I didn't upgrade the Widi firmware before. I tried many times with my other laptop that has Windows 10 on it. Because it was able to connect to the Widi adapter ,and I was able to use the MSDisplayAdapter app. However, it wasn't updating the firmware when I picked the "Update & Security" tab. It was just hanging and doing nothing. I was under the assumption that I already had the most recent firmware in the display adapter.
When I was using the app the other day (connected with Windows 10 from my other laptop) and desperately trying everything, looking for a solution. I left it connected for like an hour or so. And out of the blue, I tried to click on "Update & Security" tab thinking I would still get to nowhere. All of a sudden, it showed me that there was an available update. This had never happened before. It was showing the firmware V.2.0.8442 as available. It didn't say anything about Win 11 fix on "What's new on this version", but I went ahead and upgraded to it. Then I tried to connect the Lenovo and it connected immediately. 🙂
Wow, it is a huge relief. I now got to keep the laptop. It wasn't the Lenovo issue. It was the display adapter's firmware V.2.0.8350. For some reason this firmware (V.2.0.8350) has an issue when used with Lenovo laptops. I was able to connect to this firmware with a Win 11 from another brand laptop without a problem, and also from any laptop with Win 10 in it. But NOT with my Lenovo laptop.
V.2.0.8442 fixed this problem. And it added some nice wall papers to the Display Adapter.
Hope this post would help other people having this issue. And they would be able to fix it quickly. Due to the roadblocks at every step, I tried, it took me days to fix this problem. And I almost couldn't fix it.
Thank you for your help.
I also advise you to contact the Lenovo support.
- Alex-iskoosJun 10, 2023Copper Contributor
Thank you for your response. I am not familiar with how to use the feedback hub but I posted the same on Lenovo Support Community. I am curious to see what they say.
This might very well be a Lenovo issue rather than Windows 11.
https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx-Edge-LaVie-Z-Flex-Laptops/Lenovo-Flex-5-won-t-connect-to-Microsoft-Display-adapter-Widi/m-p/5230268
- Reza_AmeriJun 10, 2023Silver ContributorYou may open start and search for feedback and open Feedback Hub app and then you have option to report a problem and just fill up the form and explain issue and submit it. If you have any issue in tis process, let me know.
- Alex-iskoosJun 11, 2023Copper ContributorThanks again Reza. I figured out what the Feedback Hub is and successfully used it to upload all the details of my problem including a screen shot and a small recording. A nice feature of windows but not sure how soon I am going to get a result.
After reading some others' comments on how much problem they got with the MSWirelessDisplayAdapter, I lost my confidence in this adapter unit.
At this moment, I am still not sure if the issue is caused by Windows 11 or by the Lenovo Flex 5 Laptop. I have a few days left before the return window expires. If the issue is windows 11, I would keep the laptop. However, if it is a laptop issue, then returning it is a better route. How am I going to figure this out in 2 days?