Forum Discussion
My compatibility tab is not showing
I was trying to export large video files that could not be emailed to myself (which is what i was previously doing.) from an iPad to an Android phone that has no access to the internet, but when i try to copy paste the file, the laptop refuses to move any file to the phone. This has nothing to do with the fact that i am trying to move files from an Apple device to an Android one, as i am not trying to transfer the files wirelessly and it accesses the files on both devices perfectly fine (with the exception of the video files from the iPad taking ages to/not playing on the media player). And it's not a storage problem either, as i cleared some files off of the phone to make room for the videos. I did some digging and found some advice on this hub saying to allow the file to run as administrator through the properties tab when you right click on your file and it will allow the file to copy-paste to your selected device. But my compatibility tab is nowhere to be found after i click the properties tab (as seen in the screenshot.). Everything that i find that tells me how to fix this issue says i need to go to the compatibility tab in properties and run compatibility troubleshooting, which, as you can see, i cannot do. I am getting really confused and would love some friendly advice.
- MomedsCopper ContributorThe Compatibility tab you're looking for in the file properties is usually available for executable files (.exe). However, video files (like MP4, AVI, etc.) won’t have a compatibility tab because they are not executable files. That's why it's missing. The admin control suggestion you found refers to running programs, not file transfers, so that might not apply here.
- ChelleaiCopper ContributorThe Compatibility tab only appears for executable files (.exe) and some specific types of files. If you're trying to open the properties of a file that isn't executable, the Compatibility tab won't show.
- BenjaminCooperCopper ContributorIt sounds like a frustrating situation! If you're unable to find the compatibility tab, it might not be necessary for file transfers. Instead, try using a USB transfer method with the Android device set to "File Transfer" mode in the USB options. Sometimes, ensuring both devices are in the correct transfer mode solves the issue. Alternatively, try using a cloud service temporarily (if the Android gets internet later) or a third-party file management tool to simplify things.
- GabrielasipCopper ContributorUse iTunes (on Windows) or Finder (on macOS) to transfer files from your iPad to your laptop. Once the files are on your laptop, you can then transfer them to your Android phone.
- rugjoaloapCopper ContributorThe Compatibility tab typically appears for executable files (.exe) and some shortcuts. If you’re trying to access properties for a non-executable file (like documents or images), the Compatibility tab won’t show up.
- ZacomipCopper ContributorDouble-check the format of the video files. Are they in a format recognized by your Android device (e.g., MP4, AVI)? If they're in a less common format, this might explain why they aren’t playing properly on your Android device after transfer.
Ensure the video files aren’t excessively large for the specifications of your Android phone. Sometimes, phones have limits on the size of files they can play or recognize. - AprilPatelCopper ContributorNavigate to the installation directory of the application (usually in C:\Program Files\ or C:\Program Files (x86)\) and try right-clicking on the actual executable (.exe) rather than a shortcut.
- AlexandeThomasCopper Contributor
If you continue to experience problems with USB file transferring, consider third-party software like ShareIt, AirDroid that could help facilitate this transfer without relying on direct USB connections.
- Nobel_BaynesIron Contributor
What does the error message says? Some of the folders on Android phone are not allowed to copy files to.
- garlandCopper Contributor
The Compatibility tab in the Properties window is usually only present for executable files (.exe) and certain types of files that can be run. If you are trying to access the properties of a video file, this tab may not appear since video files are not executable. You can still modify the way you interact with the files or troubleshoot the transfer process without needing the Compatibility tab.