Forum Discussion
celeighne
Oct 07, 2024Copper Contributor
My compatibility tab is not showing
I was trying to export large video files that could not be emailed to myself (which is what i was previously doing.) from an iPad to an Android phone that has no access to the internet, but whe...
BenjaminCooper
Oct 14, 2024Brass Contributor
It sounds like a frustrating situation! If you're unable to find the compatibility tab, it might not be necessary for file transfers. Instead, try using a USB transfer method with the Android device set to "File Transfer" mode in the USB options. Sometimes, ensuring both devices are in the correct transfer mode solves the issue. Alternatively, try using a cloud service temporarily (if the Android gets internet later) or a third-party file management tool to simplify things.