Forum Discussion
Loss of Internet Access in Windows 11
- Sep 23, 2023You may try visit the Lenovo website and search for model of your device and see if there is any new network driver available. If yes, try to install it.
Are you using any VPN or Proxy?
Are you using any Firewall or third-party security program?
- Peter_John_CoplandSep 23, 2023Copper Contributor
Both are as is straight from the shop. They are individual computers, the older one being originally Windows 10 upgraded to 11 home edition with neither using VPN, a proxy but using AVG antivirus. As both are using the same antivirus software, I can't see that being the factor. What I have is, access to two different phones that can act as a Personal Hotspot, and a SIM controlled dongle. So access to the Internet is only when either of those devices are used. On the one that does not work, you get the WIFI connected symbol but no Internet access by any apps trying to use the net.
Hope this helps.
Peter
- Reza_AmeriSep 23, 2023Silver ContributorYou may try visit the Lenovo website and search for model of your device and see if there is any new network driver available. If yes, try to install it.
- Peter_John_CoplandSep 23, 2023Copper Contributor
Hi Reza_Ameri
That seems to have done the trick. The driver was quite old. Why it was not put through for updating I don't know. I'm glad I had a second computer with Internet connectivity. Otherwise who knows.
Regards,
Peter