Forum Discussion

aarchiee's avatar
aarchiee
Copper Contributor
Nov 20, 2025

KB5068861 update is breaking WiFi connectivity

After KB5068861 is installed, i lose wifi connectivity. Although the wifi adapter is showing in device manager and shows its working properly, Windows isnt actually seeing it. If i click the little globe (disconnected) symbol bottom right of the screen, wifi icon is missing from the popup box. Uninstalling the update returns the wifi. This happened originally on November 11th  when the update was first installed, i ended up having to install a system backup from Backupper to get it back. Unfortunately this update was installed again last night and i lost wifi again, fortunately i was able to just uninstall the update and ive got wifi back. I have now had to hide the update using wushowhide.diagcab. 

configuration
device management
Features
security
Update management

2 Replies

  • antijanson's avatar
    antijanson
    Iron Contributor
    Nov 21, 2025

    This is the most reliable fix. You can download this tool directly from Microsoft. It helps you install the latest version of Windows 11, including the new update. When you run it, make sure to choose the option to keep your files and apps. This way, you will not lose any of your data.

    • JimE's avatar
      JimE
      Copper Contributor
      Nov 27, 2025

      So, if I eventually get this to work, (keeps freezing), when will I be able to switch on automatic updates again? As per other advice, I switched it off until MS sort out kb5068861, or will this fix it. (I see there is a 2H24 REPAIR option in the upgrade list as well.)  Don't want the kb5068861 trying to install itself again.