Forum Discussion
KB5046617 - Failed to Install repeatedly
Please help -- I just received a brand-new HP Omnibook Ultra Laptop 14-fd0087nr with Windows 11, 1Tb SSD, 16GB RAM, 2240x1400 res. AMD RYZEN AI processor. It is the latest HP has to offer.
I've had it for about 1 week, and everything is working just fine.
But about 2 or 3 days ago, Windows 11 update keeps failing on this specific update. It just keeps telling me to "try later" and so far, it looks useless.
I am attaching 2 screenshots which I hope can shed some light on what's really going on behind the scenes. I hope someone out there can perhaps find my "problem" to be something they already know more about and what the correct "fix" is.
Would be grateful for any tips, suggestions and guidance. Thanks in advance.
Thanks in advance,
RTan
36 Replies
Visit the official Microsoft support page or forums to check if other users are experiencing similar issues with KB5046617.
I had manually downloaded the two msu files listed in this update....installed them in order using the method given on microsoft update page (command prompt install) they installed successfully. but after few days got new update in windows update called "windows 11 24h2 (repair version)" so it downloaded latest version of windows 11 installed it keeping programs settings intact..did disk cleanup to remove some 24gb after it ( previous windows installation, upgrade log files n delivery optimization files)
now updated build working without problem
The latest update is for 24H2. You can download and install the latest update and ignore this one.
Consider performing a repair install using the Windows 11 installation media. This will reinstall Windows while keeping your files and applications intact. You can create installation media using the Windows Media Creation Tool.
Run the Windows Update Troubleshooter:
Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
Select Windows Update and run the troubleshooter.
Follow the prompts to check for issues and apply fixes.
Enter the update number in the search bar and find the corresponding update for your system (make sure to download the version compatible with your architecture: x64 for 64-bit).
Sometimes, pending updates can cause issues. Go to Settings > Windows Update and check if other updates are pending or failed. Install those first.
I'm still facing problems trying to install the KB5046617 update on my Windows 11 machine. The installation repeatedly fails with the error code 0x800f0831 (CBS_E_STORE_CORRUPTION), which, from what I understand, points to corruption within the Component-Based Servicing (CBS) store.
This is what I've tried so far:
- Running D*ISM Command: I executed the D*ISM clean-up image command to repair the image using a Windows ISO as the source: However, this resulted in another error: 0x800f081f, indicating that the source files couldn't be found:
- In-Place Repair: I attempted an in-place repair of Windows 11 using the latest ISO, selecting the option to keep my personal files and apps. This did not resolve the update issue.
- Resetting Windows Update Components: I followed the steps to reset the Windows Update components, including renaming the SoftwareDistribution and Catroot2 folders and restarting the necessary services. Despite this, the update still fails to install.
- Using Windows Update Troubleshooter: I ran the Windows Update Troubleshooter, which identified some issues but wasn't able to fix the CBS store corruption.
Despite these efforts, the KB5046617 update remains stuck in a failed state. I'm unsure of the next steps to take at this point, other than perhaps a reset.
* Weirdly, this forum won't let me cite Windows command made up of the letters D, I, S and M! 🤷♂️Exactly the same problems on my pc. Meanwhile I've also tried a newer cummulative update for Win 11 2024-H2 (KB5046617). But it behaves exactly the same. After restart the update is stuck at 40% progress and then it fails and reboots with a full roll-back. As Win 11 does not support to put bad updates on an ignore-list, bad updates goe boot-loop.
My patience with Microsoft ran out with update KB5046617. I'm done with Windows !!! 😡
Surprisingly, the entry in Windows Update on KB5046617 with error 0x800f0991 seems suddenly to have disappeared with intervention. The only thing I noticed is that Win11 kept attempting to install restart and installation during boot, but it did not install as it is not listed in the history log. At the same time Windows Update now displays "You're up to date". Can anyone explain what happened?
Now I get this error
