Forum Discussion

HarryLeo478's avatar
HarryLeo478
Copper Contributor
Jun 20, 2024

How to Fix Quick-Books Runtime Error R6025 after update?

I'm experiencing a "Quick-Books Runtime Error R6025" when using my Quick-Books software. The error message mentions a "pure virtual function call." What causes this error, and how can I troubleshoot and resolve it?

2 Replies

  • mebejo5996's avatar
    mebejo5996
    Copper Contributor

    hi HarryLeo478 

     

    The "Quick_Books Runtime Error R6025" typically occurs due to issues with Microsoft Visual C++ redistributable files or corrupted system files. Here are some steps to resolve it:

    1. Update Quick_Books: Ensure Quick_Books is updated to the latest version to fix any bugs or compatibility issues.

    2. Update Windows: Install the latest Windows updates to patch any system vulnerabilities or bugs.

    3. Repair Visual C++ Redistributable:

      • Go to Control Panel > Programs > Programs and Features.
      • Look for all Microsoft Visual C++ redistributable packages.
      • Select each one and choose "Repair."
    4. Check for System File Corruption:

      • Open Command Prompt as administrator.
      • Run the command: sfc /scannow
      • This will scan and repair any corrupted system files.
    5. Check for Third-Party Software Conflicts: Temporarily disable antivirus or firewall software and see if the error persists.

    6. Reinstall Quick_Books: If all else fails, uninstall and reinstall Quick_Books.

    These steps should help resolve the "Quick_Books Runtime Error R6025" issue.

  • LewisCarter458's avatar
    LewisCarter458
    Copper Contributor

    Hi HarryLeo478

     

    Quick-Books Runtime Error R6025 typically occurs due to problems with software compatibility or corrupted system files. To troubleshoot:

    1. Update Quick-Books: Ensure you have the latest updates installed as they often include bug fixes.

    2. Check for Windows Updates: Update your operating system to fix any potential compatibility issues.

    3. Disable Add-ons: Sometimes third-party applications or plugins can conflict with Quick-Books. Disable them to see if the error persists.

    4. Reinstall Visual C++ Redistributable: This package is crucial for Quick-Books functionality. Reinstalling it can resolve runtime errors.

    5. Run Quick-Books Diagnostic Tool: Use Quick-Books Diagnostic Tool to identify and repair potential issues with the software.

    Following these steps should help resolve the Runtime Error R6025 in Quick-Books and improve stability while using the software.

     

Resources