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danldanl's avatar
danldanl
Copper Contributor
Dec 20, 2025

Can't find facial ID setup on Windows 11 Pro

Windows are making user a lot of hard time.  I bought the computer today with Windows 11 Pro installed.  There is no way I can select Facial ID setup.  After watching some youtube video, I got into the system --> optional features.  But I accidently delete the feature.  Now, I am adding back, but it takes almost 0.5 hour.  Even I managed to add it back, it still could not find any way to set it up.  

Can someone help?

 

1 Reply

  • Timothy1525's avatar
    Timothy1525
    Iron Contributor

    Go to Settings > Accounts > Sign-in options.

    If you don’t see Facial recognition (Windows Hello) as an option, your camera may not meet the requirements.

    Some laptops have IR cameras but require drivers or firmware updates.

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