Forum Discussion
danldanl
Dec 20, 2025Copper Contributor
Can't find facial ID setup on Windows 11 Pro
Windows are making user a lot of hard time. I bought the computer today with Windows 11 Pro installed. There is no way I can select Facial ID setup. After watching some youtube video, I got into t...
Timothy1525
Dec 22, 2025Iron Contributor
Go to Settings > Accounts > Sign-in options.
If you don’t see Facial recognition (Windows Hello) as an option, your camera may not meet the requirements.
Some laptops have IR cameras but require drivers or firmware updates.
danldanl
Dec 28, 2025Copper Contributor
Thanks, I guess my camera is not compatible.