Forum Discussion
cam8528
Oct 15, 2023Brass Contributor
Bluetooth Profile Pack (Microsoft Store Update)
it has been several days now since an update for "Bluetooth (R) Profile Pack" is stuck in the update queue within the Microsoft store. a picture of the update is included in this post. there are no processes in task manager titled "Bluetooth profile pack" that i can End to resolve the error code: Code: 0x80073D02. neither does turning off the Bluetooth radio in control panel let the update finish installing.
- lgp1985Copper Contributor
Close PhoneLink from your taskbar tray and you can retry.
- Sidney1685Copper ContributorGood idea.
- RosenbrownCopper ContributorGreat.
- Sundog1966Copper Contributor
cam8528 I have had this issue for months now. I started seeing it when I upgraded my Dell G5 to Windows 11, and it has persisted intermittently since then. It doesn't seem to have any operational issues except that I can't connect my iPhone 13 Pro to the phone link. It's already listed but I can't remove the listing nor can I complete the connection. Another useless feature of Microsoft is that adds no value to Microsoft windows but consumes space and processing cycles doing nothing of value.
- Sundog1966Copper Contributor
cam8528 The current Bluetooth Profile Pack is having issues with update from the Microsoft store in Windows 11 23H2 (22631.3007)
- Jospehkim305Copper ContributorIt seems like you're facing an issue with the "Bluetooth (R) Profile Pack" update being stuck in the Microsoft Store queue. Unfortunately, the absence of relevant processes in Task Manager and disabling the Bluetooth radio hasn't resolved the error code (Code: 0x80073D02). Consider reaching out to Microsoft Support for assistance, as they can provide more targeted help in troubleshooting and resolving this specific update problem.
Regards:https://capcuttemplates.co/ - Enrico BarbieriCopper ContributorJust killing PhoneExperienceHost.exe (or something like that) and turning off bluetooth worked for me
- mnoamanfCopper ContributorThank you, it's worked for me!
- Philip_GrossBrass Contributor
cam8528 Close the Phone App then it will install.
- cam8528Brass ContributorSomeone suggested to close the app last time (was it around this same time last year this was happening?) What would you have me do to close the app? Pressing terminate in settings does not remedy the issue allowing it to update.
- cam8528Brass ContributorSorry now it’s the Phone Link app which will not update. I was able to do the Bluetooth profile pack update a long time ago. Now it is the Phone Link app which won’t update.
- kitasanBrass ContributorI have successfully upgraded it after exiting the YourPhone app
- Scott_MacEslinCopper ContributorThanks! That was it.
- fractalzombieCopper Contributor
kitasan Yep, it works, thanks
- PiershaCopper ContributorThis solved the problem, thank you! 🙂
- cam8528Brass ContributorJust keep trying over the course of a few days / maybe a week