Forum Discussion
Bluetooth Profile Pack (Microsoft Store Update)
it has been several days now since an update for "Bluetooth (R) Profile Pack" is stuck in the update queue within the Microsoft store. a picture of the update is included in this post. there are no processes in task manager titled "Bluetooth profile pack" that i can End to resolve the error code: Code: 0x80073D02. neither does turning off the Bluetooth radio in control panel let the update finish installing.
- kitasanBrass ContributorI have successfully upgraded it after exiting the YourPhone app
- Lemon98Copper ContributorThis didn't work for me at first either, but then I have found the process "Smartphone-Link" in the Taskmanager and stopped it. Then the update installed successfully.
- neto_aoseudisporCopper ContributorThanks! Here it worked!
- centraldakotaCopper ContributorThank you (:
- Philip_GrossBrass Contributor
cam8528 Close the Phone App then it will install.
- cam8528Brass ContributorSomeone suggested to close the app last time (was it around this same time last year this was happening?) What would you have me do to close the app? Pressing terminate in settings does not remedy the issue allowing it to update.
- Philip_GrossBrass Contributor
cam8528 The App places an icon bottom right on the tool bar for me. I right-click and it offers "Open" or "Quit", so I Quit. Then I re-ran the Update in Microsoft Store and it did so post-haste!
There have been almost weekly updates to the Phone Link App for some time now, so I suspect they fixed some issues, just not all. I am using an Apple iPhone 14 Pro Max iOS 17.1.1 with an Intel NUC 11 Gen running Windows 11 Pro Beta. This Phone Link feature has been much improved since it was offered and in a few months it may become useful and workable.
- Enrico BarbieriCopper ContributorJust killing PhoneExperienceHost.exe (or something like that) and turning off bluetooth worked for me
- mnoamanfCopper ContributorThank you, it's worked for me!
- cam8528Brass ContributorAfter some days of just trying to update it, it eventually went through for me.
- Jones1595Copper Contributor
Try updating in Safe Mode: If restarting your device doesn't work, try updating the Bluetooth Profile Pack in Safe Mode. To do this, press the Windows key + R, type "msconfig" in the Run box, and press Enter. In the System Configuration window, go to the Boot tab, select "Safe boot," and click OK. Restart your device and try updating the Bluetooth Profile Pack again.
- cam8528Brass ContributorJust keep trying over the course of a few days / maybe a week
- Jospehkim305Copper ContributorIt seems like you're facing an issue with the "Bluetooth (R) Profile Pack" update being stuck in the Microsoft Store queue. Unfortunately, the absence of relevant processes in Task Manager and disabling the Bluetooth radio hasn't resolved the error code (Code: 0x80073D02). Consider reaching out to Microsoft Support for assistance, as they can provide more targeted help in troubleshooting and resolving this specific update problem.
Regards:https://capcuttemplates.co/ - Sundog1966Copper Contributor
cam8528 The current Bluetooth Profile Pack is having issues with update from the Microsoft store in Windows 11 23H2 (22631.3007)
- Sundog1966Copper Contributor
cam8528 I have had this issue for months now. I started seeing it when I upgraded my Dell G5 to Windows 11, and it has persisted intermittently since then. It doesn't seem to have any operational issues except that I can't connect my iPhone 13 Pro to the phone link. It's already listed but I can't remove the listing nor can I complete the connection. Another useless feature of Microsoft is that adds no value to Microsoft windows but consumes space and processing cycles doing nothing of value.
- RosenbrownCopper ContributorGreat.
- Sidney1685Copper ContributorGood idea.