Forum Discussion
EliasPoveda
Apr 24, 2022Copper Contributor
A app called 't' always tries to prevent reboots and shut downs. What is it?
Whenever I try to reboot or shut down my laptop, for a few seconds I see this message:
t
This app is preventing you from restarting.
I've looked on the task manager but I can't find any apps named 't' running on the background, I've also done a full scan for viruses, nothing.
Any ideas? Thank you.
SOLUTION : Do you use Logi Options+ , in my case problem was Options+ when I uninstall it and install Options (which is older but have no issue with shutdown) problem solved.
42 Replies
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- RussSinclairCopper ContributorI pity the fool
- mcyenikoyluCopper ContributorIn my case, I can't remove Options+. I use a single Logi device on my two computers. This application provides this. So I expect Logitech to find a permanent solution to this problem.
- gabrio-81Brass Contributorthis is my current "fix"
Create .bat file, put this in it:
taskkill /f /im logioptionsplus_agent.exe
taskkill /f /im logioptionsplus_appbroker.exe
taskkill /f /im logioptionsplus_updater.exe
Execute as admin, click before shut down. Problem solved, no more T, my desktop PC shuts down and restarts in 1 second now.
I've just let Logitech know as well, put a bloody silent task kill in shutdown processes no? so simple.
- EthanDoesCopper Contributor
I don't know why but for me when I restart my pc, when the prompt "there are apps preventing you from restarting" pops up and I press "cancel" so I can go back and save/close my work and find the problem too, when I press "cancel" it restarts anyway. I'm pretty sure I think the "cancel" button isn't supposed to do the same thing as the "restart anyway" button. EliasPoveda
its all very strange. does any one else have the same problem with the cancel button I'm having
something has been fishy about windows ever since win 11 and just recently as well
- Rochdi_KaddoussiCopper Contributor
Hello,
this T program is a service usued by Option+ Logitech. my advise is to setup your keyboard and mouse shortcuts and settings after that you need to go msconfig via windows search and go to Services tab and disable Option+. by rebooting your os the issue should be gone.
thanks
RK I am seeing this too for ages now (2022?).what's your options+ version you said would fix this?
Mine is 1.50.447400. Bolt is not present.
- EliasPovedaCopper Contributor
Karl-WEI uninstalled Logitech HUB
- not installed here 😕 The version stated is the latest, too. I believe an older version created something and only upgrading it won't fix it.
- Ninja1967Copper Contributor
EliasPoveda It has something to do with Logitech software there new update
- gabrio-81Brass Contributor
hi, i have that too but only on my Mx3 with Unifying device on my laptop.
I also have a Mx3s on my main PC via BOLT device and that one doesn't show the "T" upon restart & shutdown.
Just went through some uninstall procedure as instructed by logitech support, it doesn't happen all the time though.
- HighTechRedneckCopper Contributor
EliasPoveda t like as in a letter representation of the MSI afterburner jetfighter icon maybe... That is what i am 99% sure it is. Mine started right after installing MSI afterburner for my RTX graphics card.
- SFA1957Copper Contributor
I too had this problem, nice to know someone figured it out. But now what? Did you all just delete the Options+ program and are not using it or did you reinstall and the problem is gone, or not?
- Sir_BughunterCopper Contributor
Hey! I just set up my new gaming PC and got the same "t app" error... So no. It's not fixed yet by Logitech... Weak.
- XBlue27Brass Contributor
SOLUTION : Do you use Logi Options+ , in my case problem was Options+ when I uninstall it and install Options (which is older but have no issue with shutdown) problem solved.
- mpfisterCopper ContributorThanks, had the same problem since I updated Logi options+ to the latest version.
mpfister et al. has anyone bothered to report this to Logitech support, simply by pointing them to this thread?
- AndyM1420Copper ContributorIt's ridiculous that this problem still exists, its over 2 years old. It's just really poor support from Logitech and for me that will factor in to my decision making going forward. If you go back to the older software it keeps telling you to upgrade. Come on Logitech get your act together!
- arthurruhtraCopper Contributor
AndyM1420 I agree, but I seem to have cured my installation. Win10, Logitech K270 & M705. I uninstalled Options (keeping Options+) and disabled two instances of LogiBolt in Startup and the "t" app was still delaying shutdown. I then uninstalled LogiBolt and that seems to have solved it (having tried just a few Restarts). Using one receiver and the keyboard and mouse are still working.
- dantriusCopper Contributor
XBlue27 thanks a lot for that info! I was about to reinstall my windows because i couldn't find why this dumb error was happening and I was worried it could be some kind of malware!
Unfortunately i'm going to have to live with this until logitech fixes it.. My device does not support the older version 😞
- TargsCopper Contributor
- DasBaconfistCopper ContributorLooks simmilar to this:
https://www.borncity.com/blog/2019/11/22/windows-app-g-blockiert-das-herunterfahren/
some kind of Windows Unicode Bug