Forum Discussion
A app called 't' always tries to prevent reboots and shut downs. What is it?
- Oct 27, 2022
SOLUTION : Do you use Logi Options+ , in my case problem was Options+ when I uninstall it and install Options (which is older but have no issue with shutdown) problem solved.
Had a word with Logitech Support this morning as this is still not fixed. Looking at the Event Viewer System Log, I filtered the source events for "User32" and "WinSrvExt".
The User32 events with ID 1074 will have the similar following message, which is simply notification that an event was triggered to shut down the system, so expect to see this. Of course replace <PC-NAME-HERE> with the name of your PC and same for <USERID>
The process C:\WINDOWS\Explorer.EXE (<PC-NAME-HERE>) has initiated the power off of computer <PC-NAME-HERE> on behalf of user <PC-NAME-HERE>\<USERID> for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
What concerns me is the WinSrvExt events with ID 100 that will have the similar following message, with a figure usually 5000ms or more...
Process C:\Program Files\LogiOptionsPlus\logioptionsplus_agent.exe is delaying system shutdown after 5010 milliseconds.
It's clear that these 2 events appear beside each other in the event log, and that logioptionsplus_agent.exe is delaying shutdowns as well as restarts. It's Logitech's move on solving this one.
Yes still happens to me (June 2025) intermittently on new hardware and a clean install of Windows 11. Spoke to Logitech in the passed who told me it was actually to do with their older software Options but this how now been resolved. Clearly not!