Forum Discussion
A app called 't' always tries to prevent reboots and shut downs. What is it?
- Oct 27, 2022
SOLUTION : Do you use Logi Options+ , in my case problem was Options+ when I uninstall it and install Options (which is older but have no issue with shutdown) problem solved.
Had a word with Logitech Support this morning as this is still not fixed. Looking at the Event Viewer System Log, I filtered the source events for "User32" and "WinSrvExt".
The User32 events with ID 1074 will have the similar following message, which is simply notification that an event was triggered to shut down the system, so expect to see this. Of course replace <PC-NAME-HERE> with the name of your PC and same for <USERID>
The process C:\WINDOWS\Explorer.EXE (<PC-NAME-HERE>) has initiated the power off of computer <PC-NAME-HERE> on behalf of user <PC-NAME-HERE>\<USERID> for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
What concerns me is the WinSrvExt events with ID 100 that will have the similar following message, with a figure usually 5000ms or more...
Process C:\Program Files\LogiOptionsPlus\logioptionsplus_agent.exe is delaying system shutdown after 5010 milliseconds.
It's clear that these 2 events appear beside each other in the event log, and that logioptionsplus_agent.exe is delaying shutdowns as well as restarts. It's Logitech's move on solving this one.
For me, this still happens in June 2025, and i use a tiny batch script, admin and that's it
taskkill /f /im logioptionsplus_agent.exe
taskkill /f /im logioptionsplus_appbroker.exe
taskkill /f /im logioptionsplus_updater.exe
click this .bat 3 times before doing shut down and you don't have the annoying message anymore, bit of a faff they cannot fix it for good and add a thing in scheduler themselves, but it is what it is.
Gabrio