Forum Discussion
Windows 10 Phone Reset Protection
I have tried resetting my Alcatel Idol 4S for my youngest son to use, but upon reset I get an error to turn off reset protection, I try logging into my account and it still does nothing, and the bitlocker says there is no recovery key to be found. I am stuck in the setup steps with no way of providing a recovery key, is there any way around this? Any help is appreciated!
Thank you!
- EricStarker
Community Manager
Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Windows 10 space - please post Windows 10 questions here in the future.
- Any update on this? I'm also having issues
