Forum Discussion

Copper Contributor

Jun 15, 2022

IVR Scenario Problems

Hey There

I have a MS Graph Bot for Teams and have to play a .Wav File during a Call. I can start this Call and Manage it very well over Graph. But when I want to start a Sound I become Completed. But No Sound starts. When I read the results of the Call I see 2 Error Messages:

What am I doing Wrong?

Best Regards
Swess

14 Replies

Nivedipa-MSFT
Microsoft
Jun 15, 2022
Swess72 - Could you please share the repro steps to try at our end?
- Nivedipa-MSFT
  Microsoft
  Jun 20, 2022
  Swess72 - Could you please confirm is your issue resolved or are you still facing this issue. If not then could you please share repro steps to try at our end?
  - Swess72
    Copper Contributor
    Jun 21, 2022
    
    Hey Nivedipa-MSFT
    sry, I didn't see your reply.
    I send you attached my Steps to start the wav File:
    1. get Oauth Token
    
    2. Start Call
    3. Start Play Prompt
    Here it is succesfull, but I dont hear anything in the call and at the Callback URI I become the following message:

Resources

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Hey There

What am I doing Wrong?

Best Regards
Swess

","body@stringLength":"1373","rawBody":"

Hey There

What am I doing Wrong?

Best Regards
Swess

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IVR Scenario Problems","moderationData":{"__ref":"ModerationData:moderation_data:3528136"},"body":"Swess72 - Could you please confirm is your issue resolved or are you still facing this issue. If not then could you please share repro steps to try at our end?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"159","kudosSumWeight":0,"postTime":"2022-06-20T06:09:33.126-07:00","lastPublishTime":"2022-06-20T06:09:33.126-07:00","metrics":{"__typename":"MessageMetrics","views":2416},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:MicrosoftTeams/category:products-services/category:communities/community:gxcuf89792board:TeamsDeveloper/message:3510773/message:3528136","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDEzMjowfGludCwzNTMxNjI4LDM1MzE2Mjg","node":{"__ref":"ForumReplyMessage:message:3531628"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3531628":{"__typename":"ModerationData","id":"moderation_data:3531628","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3531628":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1394340"},"id":"message:3531628","revisionNum":1,"uid":3531628,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TeamsDeveloper"},"parent":{"__ref":"ForumReplyMessage:message:3528136"},"conversation":{"__ref":"Conversation:conversation:3510773"},"subject":"Re: IVR Scenario Problems","moderationData":{"__ref":"ModerationData:moderation_data:3531628"},"body":"

Hey Nivedipa-MSFT

sry, I didn't see your reply.

I send you attached my Steps to start the wav File:

1. get Oauth Token

2. Start Call

3. Start Play Prompt

Here it is succesfull, but I dont hear anything in the call and at the Callback URI I become the following message:

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