Forum Discussion
IVR Scenario Problems
Hey There I have a MS Graph Bot for Teams and have to play a .Wav File during a Call. I can start this Call and Manage it very well over Graph. But when I want to start a Sound I become Completed...
Nivedipa-MSFT
Microsoft
MicrosoftSwess72 - Could you please confirm is your issue resolved or are you still facing this issue. If not then could you please share repro steps to try at our end?
Hey Nivedipa-MSFT
sry, I didn't see your reply.
I send you attached my Steps to start the wav File:
1. get Oauth Token
2. Start Call
3. Start Play Prompt
Here it is succesfull, but I dont hear anything in the call and at the Callback URI I become the following message:
- Nivedipa-MSFT
Swess72 - Have you initiated your call with serviceHostedMediaConfig?
The playPrompt action is supported only for calls that are initiated with serviceHostedMediaConfig.Nivedipa-MSFT Yes I did as you can see in the last post.
- Nivedipa-MSFTSwess72 - Could you please share clear screenshots? The above screenshots are not clearly visible. So unable to get the API code