Forum Discussion
Swess72
Jun 15, 2022Copper Contributor
IVR Scenario Problems
Hey There I have a MS Graph Bot for Teams and have to play a .Wav File during a Call. I can start this Call and Manage it very well over Graph. But when I want to start a Sound I become Completed...
Nivedipa-MSFT
Microsoft
Jun 15, 2022Swess72 - Could you please share the repro steps to try at our end?
- Nivedipa-MSFTJun 20, 2022
Microsoft
Swess72 - Could you please confirm is your issue resolved or are you still facing this issue. If not then could you please share repro steps to try at our end?- Swess72Jun 21, 2022Copper Contributor
Hey Nivedipa-MSFT
sry, I didn't see your reply.
I send you attached my Steps to start the wav File:
1. get Oauth Token
2. Start Call
3. Start Play Prompt
Here it is succesfull, but I dont hear anything in the call and at the Callback URI I become the following message:
- Nivedipa-MSFTJun 22, 2022
Microsoft
Swess72 - Have you initiated your call with serviceHostedMediaConfig?
The playPrompt action is supported only for calls that are initiated with serviceHostedMediaConfig.