Forum Discussion
New Teams - Video freezing
tfurlong YOU DA MAN for finding the root cause of this!
So for everyone including non-Dell people, here is the gist of how it works, and the "right way" to fix it (not disabling anything). I'm writing this for "every person" and not just techies, so forgive the verboseness.
Go to "C:\ProgramData\A-Volute". You will see some folders like this (ASUS shown, just follow the concept and you should be able to fix it for any brand of MB or computer that uses Nahimic).
If there are multiple folders like mine has, find the one that has a ...\Modules\ScheduledModules\Configurator folder already existing in it, and there should be a BlackApps.dat file in that folder. This is Nahimic's exclusions file.
Run Notepad as administrator (find notepad in the start menu, right-click it, then run as admin). In Notepad, go to "open file", then navigate to the BlackApps.dat file you found in the last step.
Insert at the bottom of the file (there will be a whole slew of exclusions already in the file, just add these lines at the bottom):
ms-teams.exe
msedgewebview2.exe
Exit and save the file. Restart the Nahimic service and restart Teams Reboot, and it should work. People have reported other dependencies that they needed to restart besides Teams and Nahimic, so just make it easy on yourself and reboot.