Forum Discussion
Surface Pro 4 with mouse/touch bubbles in the screen
I have a Surface Pro 4 that was working just fine until yesterday, when it started showing some kinds of "bubbles" (the same they appear when you touch the screen with your finger) in the screen, several in the same line, like I was touching the screen in all those points. When they appear, I cannot use the touchscreen, and mouse pointer keeps going to those bubbles. I'm not sure if it is a hardware or software problem, but if anyone could give my advice, I'd be pleased.
Thanks in advance.
Thanks in advance.
6 Replies
fkmaciel Hi my Dad's Surface Pro 4 also had the same problem, only solution i found for now is to Disable HID compliant touch screen driver in Device Manager/Control panel. Bluetooth/external mouse also works but can be affected if you do not disable the drivers. I posted about a similar problem here few days ago but I haven't gotten any help yet.
PS: also try these, i haven't tried it yet.
(1) https://www.youtube.com/watch?v=i76CocUNuMY
(2) https://support.microsoft.com/en-us/surface/fix-common-surface-problems-using-the-surface-diagnostic-toolkit-f61d8d18-37a9-863d-f8d0-1982eb16f7b5
- Thank you very much for your answer! If I find anything about this matter, I'll bring it here!
- Just ran the Surface Diagnostic Toolkit from the second link and it Fixed the problem but somehow i feel it'll come back
