Forum Discussion
fkmaciel
Mar 16, 2022Copper Contributor
Surface Pro 4 with mouse/touch bubbles in the screen
I have a Surface Pro 4 that was working just fine until yesterday, when it started showing some kinds of "bubbles" (the same they appear when you touch the screen with your finger) in the screen, seve...
do_dotReboot
Mar 16, 2022Copper Contributor
fkmaciel Hi my Dad's Surface Pro 4 also had the same problem, only solution i found for now is to Disable HID compliant touch screen driver in Device Manager/Control panel. Bluetooth/external mouse also works but can be affected if you do not disable the drivers. I posted about a similar problem here few days ago but I haven't gotten any help yet.
PS: also try these, i haven't tried it yet.
(1) https://www.youtube.com/watch?v=i76CocUNuMY
(2) https://support.microsoft.com/en-us/surface/fix-common-surface-problems-using-the-surface-diagnostic-toolkit-f61d8d18-37a9-863d-f8d0-1982eb16f7b5
- fkmacielMar 16, 2022Copper ContributorThank you very much for your answer! If I find anything about this matter, I'll bring it here!
- do_dotRebootMar 16, 2022Copper ContributorJust ran the Surface Diagnostic Toolkit from the second link and it Fixed the problem but somehow i feel it'll come back
- fkmacielMar 16, 2022Copper Contributor
do_dotRebootI tried the Fix, but it didn't work for me. Think I'll have to disable the touchscreen