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Anonymous's avatar
Anonymous
Aug 22, 2017

Word 2016 Client Save Dialog - weird fonts

Has anyone seen this strange behaviour when you're using the Word 2016 client - when using the Save As dialog, browsing to a site all the fonts look odd. 

10 Replies

  • Jan Steenbeek's avatar
    Jan Steenbeek
    Copper Contributor

    I was able to reproduce the issue by blocking the core4.css file, which is loaded from SharePoint by Word while rendering the 'save as' dialog.

     

     

    For some reason this file is not loaded correctly in your environment. Most of the time this is related to not having your SharePoint site in the correct zone (ie Trusted Sites).

     

    • Anonymous's avatar
      Anonymous
      Thanks, I am using a custom CSS through the publishing features / design manager - could this have something to do with it?
      • Jan Steenbeek's avatar
        Jan Steenbeek
        Copper Contributor

        Did some further digging and we see the same issue in team sites that have been branded. 

         

        The issue is in the call to this URL which is executed by Word:

        https://[tenant].sharepoint.com/sites/[sitename]/_vti_bin/owssvr.dll?dialogview=FileSave&FileDialogFilterValue=*.docx&location=

        You can enter the same URL in your browser to replicate the issue.

         

        The returned HTML contains no reference to corev4.css. Manually adding this to the response through gets you a correctly rendered page.

         

  • Anonymous's avatar
    Anonymous
    Is anybody experiencing this issue?
  • Yes we are getting the same horrible interface which isn't good for adoption, I'm also interested if there is a way to fix this

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