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Victoria Symons's avatar
Victoria Symons
Brass Contributor
Aug 25, 2023

Viva connections in teams hubsite - not displaying in chrome

Hi. I am using Viva connections to display my SharePoint Hubsite in Teams. This works fine in Desktop Teams - and using all the browsers except Chrome. But when I log into Teams online with Chrome it displays as a broken link. Here I am using Firefox - all good.


Here I am logged into the same tenant using Chrome - file not found?

This is happening in all my tenancies. Is there a fix or does Viva Connections just not work with Chrome? Thank you.  

  • Victoria Symons I just checked the Viva connections in our SharePoint/Teams on Google chrome and it is working fine for me.


    Is this issue for all users in the tenant or only for you? Try clearing browser cache and cookies (for All time) from chrome browser once and see if it works for you.


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    • Victoria Symons's avatar
      Victoria Symons
      Brass Contributor
      Thanks for your help.
      I tried with another account and had the same result. To be honest this has been happening for ages on all my tenancies - I've been telling people to avoid Chrome. So I'm curious why it isn't working for us.
      I have cleared the cache. I log in using in private browsing. And I'm not getting this issue with edge, ff, opera or brave.
      • Victoria Symons's avatar
        Victoria Symons
        Brass Contributor

        ganeshsanap

        Ok tested some more and it only happens when I use incognito in chrome, which is good to know. I'm in and out of tenancies, so I always use private browsing. I can access the hub in private in all the other browsers. Do you have any idea why Chrome is problematic? Thank you again!

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